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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We offer confined characteristic warranty on the whole machinery, including each subsystem except stated differently. Defects by cause of unreliable components or poor craftsmanship, are covered by the quality guarantee. Everyday wear and tear or mis-usage of your product is not our responsibility. Therefore aforesaid will not be covered by our guarantee. Damages can often be repaired that are not covered under warranty, at minimal cost. Quotations are gladly vacant on inquiry.
The machine(s) which you are going to obtain, will be requiring a routine service. Basic wear and tear restoration at a minimal cost, checking and adjustment as well as basic cleaning are concealed in the service plan. It is necessary that your machine(s) is serviced within the equal of double that period, if you do not service your machine(s) within the preferred service period, otherwise your service warranty will be invalid and meaningless. This is to say, you have to get your machinery fixed within every six month period, if we preferred that your machine is serviced once every 3 months or your guarantee will not be legit.
When a service is supplied at your property by a technician, it points to to a call-out. A call-out cost will be charged except for when the call-out is concealed by any of the above plans or accepted by the the company. At the time of this quotation, for 1 day 1 specialist is R 4 995.00 for Saturdays, R 9 995.00 for resting days or Public Holidays as well as R 1 499.00 for working days.Accompanying the call-out cost, transport costs to your premises as well as settlement if necessary, are on your account. We prefer that you arrange that the specialist gets picked up and sent back. R 9.95/kilometer is the current amount multiplied by the driving distance between your premises including our place, should you prefer for us to come to you.Those charges may change time by time without notice, so beneficially enquire about call out as well as traveling costs ahead of time.
If you just would like our technician to take a look at your appliance for your satisfaction or would like to find out if the appliance is set to work optically, our maintenance plan is here for you. There is no cost for the experts we provide. Our specialist will be able to supply you with information on if an back-up or further service or spare parts replacement is needed or whether everything is in order. Bookings should be made for reconstruction or hard labour operate to be practised at your/our earliest availability as no reconstruction or any such labour actions will be completed during maintenance visits.
Principal and/or extensive training courses are provided via our warehouse for all machinery we sell. When buying your machinery, first primary entry courses is included in your purchase, but more improved training can be obtained after the basic course has been completed.
A individual barcode is provided with all our mainline of machines. Check therefore you will always be able to,in any form and at any time, review the machinery's assurance data and assistance history on our database or offline. By using the barcode we value our machinery's warranty and assistance. This insures your maximum convenience on both the reselling and servicing of your machines.
The above reference involves our newest model, therefore the focus points, details and accessories are suited thereto. For any enquirers about the period model cited, you can call our Sales clerks. You will be titled to receive a 5% allowance on former models , based on lesser performance or lesser method in which case we don't have the advanced model available.