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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We provide constrained characteristic warranty on the whole machine, as well as any subsystem unless stated differently. Poor craftsmanship including unreliable material errors are covered by the feature warranty. Everyday wear and tear or misuse of your product is not our fault. Thus aforementioned will not be covered by our guarantee. Damages can regularly be repaired that are not covered under warranty, at minimum cost. Upon appeal, quotations are promptly vacant.
The machinery you are going to obtain compels a routine service. Basic ravages of time replacement at a minimal cost, investigation and adjustment as well as common cleaning are covered in the service plan. It is necessary that your machinery is serviced in the equivalent of twice that period, should you not service your machinery in the recommended service period, otherwise your service guarantee will be useless and meaningless. This is to say, you should get your machinery fixed within every six month period, if we choose that your machinery is serviced once every 3 months or your guarantee will not be valid.
Whenever a specialist supplies a service at your place, it refers to a call-out. A call-out cost will be required except for when the call-out is concealed by each of the above plans or accepted by the managers. One technician for one day is R 1 499.00 for working days, Traveling for Saturdays as well as R 9 995.00 for resting days or Public Holidays at the time of this quotation.Coupled with the call-out cost, travel costs to your property including accommodation if necessary, are on your account. The plans for the technician to get picked up including sent back are chosen to be made by you. If you would prefer for us to go to you, the current rate is R 9.95/km amplified by the traveling distance between our branch including your property.Without notice, those costs may change instant by point, thus kindly enquire about call out as well as transport costs in advance
If you only would like our specialist to take a look at your machinery for your contentment or want to know if the appliance is fitted to operate optically, our service plan is here for you. We will not require any fees for the technician we supply. Our experts will be able to point out whether everything is normal or if an back-up or other service or spare parts replacement is needed. Bookings should be made for repairs or excessive labour operate to be practised at your/our earliest availability as no repairs or any such labour services will be done during maintenance visits.
Our training facility offers fundamental and/or overall training courses for all machinery we sell. First basic entry courses is included in your machine investment, nevertheless more advanced training can be obtained after the primary course has been accomplished.
All our mainline of machines are sold with a individual barcode. Accordingly your machines warranty report and servicing history will constantly be able to be reviewed in any way and at any time on our site or while disconnected. By using the barcode we honour our machinery's guarantee and service. This protects your supreme benefit on both the selling and servicing of your machinery's.