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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.This router has raised gantry and is only designed and built for machining softwood and softwood like MDF Fibreboard (Supawood), Plywood and Chipboard. Any material harder than softwood can NOT be machined on this CNC router, otherwise your warranty on this machine will become null and void.
We offer limited quality guarantee on each subsystem unless stated differently, and on the entire machine. Weaknesses due to defective components or poor craftsmanship, are covered by the attribute guarantee. We would not be held at fault for mis-usage or common wear and tear of your machine. Thus aforestated would not be covered by our guarantee. Damages can generally be repaired that are not covered under guarantee, at minimum cost. Upon appeal, quotations are immediately vacant.Routine service is due by the machinery you are going to obtain. Investigation and adjustment, everyday cleaning , as well as basic decrement reinstatement at a minimum cost are included within the service plan. It is compulsory that your machine(s) is serviced in the equivalent of dual that period, if you do not service your machine(s) within the recommended service period, elseways your service guarantee will be null and ineffective. This is to say that in which case we preferred that your machinery is fixed once every 3 months, it is necessary that you get your machine serviced in every 6 month period or your warranty will not be credible.
Whenever a technician provides a service at your property, it points to to a call-out. A call-out fee will be requested unless the call-out is covered by each of the above mentioned plans or confirmed by the management. At the instant of this quotation, one technician for 1 day is R 1 499.00 for weekdays, R 4 995.00 for Saturdays and R 9 995.00 for resting days or Public Holidays.Transport costs to your premises as well as settlement if crucial, are on your account, in addition to the call-out cost. The adjustments for the technician to get picked up including sent back are suggested to be made by you. The ongoing amount is R 9.95/km multiplied by the driving distance between our office including your property, should you prefer for us to come to you.Without notice, those fees may change point by instant, for this reason attentively analyze about call out including travel costs beforehandIf you simply want our specialist to take a look at your machine for peace of mind or would like to find out if the machine is adjusted to function optimally, our maintenance plan is suited for you. We will not require any cost for the specialist we supply. Our technician will be able to provide you with advice on if an alternative or additional service or spares restoration is needed or whether everything is in order. During preservation visits no adjustments or excessive labour operate will be carried out and reservations can be made for this to be completed at your and our quickest availability.Our training facility offers primary and/or extensive training courses for all machines we sell. First fundamental entry courses is comprehended in your machine purchase, but more improved training can be bought after the basic course has been completed.A different barcode is presented with all our mainline of machines. Analyze thus you will constantly be able to,in any manner and at any instant, analyze the machines guarantee report and maintenance history on our webpage or while disconnected. We value our machines assurance and assistance by using the barcode. Maximum advantage are ensured on both the selling and servicing of your machines.
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