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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised gantry and is only designed and built for machining softwood and softwood like MDF Fibreboard (Supawood), Plywood and Chipboard. Any material harder than softwood can NOT be machined on this CNC router, otherwise your warranty on this machine will become null and void.

For the entire machine, including any subsystem, we only supply restricted attribute guarantee except stated elseways. Shortages by reason of faulty equipment or poor craftsmanship, are covered by the feature warranty. We cannot be held responsible for mis-usage or common wear and tear of your machinery. For this reason aforesaid will not be covered by our guarantee. Definitely, damages that are not covered under warranty can regularly be repaired at a minimal cost. Quotations will be gladly accessible upon demand.
Routine service is required by the machine(s) you are going to obtain. The concealed service plan includes basic cleaning, analyzing and positioning, as well as basic decrement replacement at a minimal cost. Your service warranty will be invalid and meaningless if you do not service your machinery in the suggested service or if it is not improved in the equal of twice that period. This is to say, you have to get your machine improved in every six month period, if we preferred that your machine is serviced once every 3 months or your guarantee will not be efficient.
A Call-out points to to each and every time point a technician provides a service at your property. Unless arranged by management or covered by any of the above plans, a call-out cost will be charged. At the point of this quotation, one technician for 1 day is R 1 499.00 for workdays, R 4 995.00 for weekends including R 9 995.00 for resting days or Public Holidays.Accompanying the call-out cost, travel costs to your establishment and accommodation if necessary, are on your account. The specialists essential arrangements to be made to get picked up and sent back, are preferred to be done by you. If you would prefer for us to travel to you, the current rate is R 9.95/km amplified by the traveling distance between our premises and your place.Those costs may vary point by extent without notice, so attentively seek an answer about call out including traveling costs in advance.
Our maintenance plan is suited for you if you simply want our specialist to take a look at your machinery for your contentment, or if you want to find out if the appliance is adjusted to function optically. We will not require any fees for the technician we supply. You will be advised by our technician if an alternative or further servicing or spare parts reinstatement is needed or if everything is in order. Bookings must be made for reconstruction or excessive labour operate to be practised at your/our earliest availability as no improvements or any such labour services will be done during servicing visits.
We give primary and/or full training courses via our training facility for all machines we sell. First principal entry courses is combined in your machine investment, although more promoted training can be bought after the primary course has been passed.
A particular barcode is supplied with all our mainline of machines. Analyze for this reason you will always be able to,in any way and at any instant, review the machines assurance info and assistance history on our webpage or while logged off. We value our machines assurance and maintenance by using the barcode. This insures your maximal comfort on both the selling and service of your machinery's.