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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.This router has raised gantry and is only designed and built for machining softwood and softwood like MDF Fibreboard (Supawood), Plywood and Chipboard. Any material harder than softwood can NOT be machined on this CNC router, otherwise your warranty on this machine will become null and void.
For the whole machinery, along with each subsystem, we only provide constrained quality guarantee except stated any other way. Poor craftsmanship including unreliable equipment errors are covered by the feature guarantee. We are not at fault for everyday wear and tear or misuse of your machinery. Our guarantee will thus not cover aforementioned. Deterioration can usually be repaired that are not covered under guarantee, at minimal cost. Quotations will be immediately vacant upon request.Regular service is required by the machine(s) you are going to buy. Basic wear and tear replacement at a minimum cost, investigation and adjustment as well as basic cleaning are concealed within the service plan. If you do not service your machine(s) within the chosen service period, it is crucial that your machinery is rectified within the equal of double that period elseways your service guarantee will be useless and not viable. This is to say, if we choose that your machine is serviced once every three months, you have to get your machinery fixed within every six month period or your warranty will not be efficient.
Every time a service is provided at your property by a technician, it refers to a call-out. A call-out fee will be required except for when the call-out is concealed by any of the above named plans or accepted by the management. At the point of this quotation, for 1 day one technician is R 4 995.00 for Saturdays, R 9 995.00 for resting days or Public Holidays and R 1 499.00 for weekdays.Accompanying the call-out cost, traveling costs to your establishment including settlement if required, are on your account. The specialists required adjustments to be made to get picked up as well as sent back, are suggested to be made by you. If you would wish for us to travel to you, the prevailing amount is R 9.95/kilometer amplified by the driving distance between our branch as well as your place.Without notice, those costs may change point by instant, therefore generously inquire about call out as well as travel costs in advanceIf you simply would like our specialist to take a look at your machine for your tranquility or would like to know if the appliance is set to operate optimally, our service plan is here for you. No costs will be implemented for the technician we supply. You will be advised by our specialist if an alternative or additional assistance or service parts restoration is needed or if everything is in order. Unfortunately, no adjustments or hard labour function will be done during a sustainment visit, but a reservation can be made for this to be carried out at your and our earliest convenience.Basic and/or extensive training courses are provided via our warehouse for all machines we sell. More promoted training can be bought after the basic course has been accomplished nevertheless first basic entry courses is comprehended in your machinery investment.All our mainline of machines are sold with a individual barcode. You will therefore constantly be able to analyze the machine's guarantee report and servicing history on our webpage or while logged off - in any form and at any term. We value our machinery's guarantee and service by using the barcode. Maximal benefit are secured on both the reselling and servicing of your machines.
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