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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised gantry and is only designed and built for machining softwood and softwood like MDF Fibreboard (Supawood), Plywood and Chipboard. Any material harder than softwood can NOT be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We offer constrained characteristic guarantee on any subsystem lest stated otherwise, along with on the entire machine. Poor craftsmanship as well as faulty equipment weaknesses are covered by the characteristic guarantee. Frequent wear and tear or mis-usage of your machinery is not our responsibility. Thus aforementioned would not be covered by our warranty. Usually damages can be repaired at minimal cost that aren't covered under warranty. Quotations are promptly accessible on appeal.
The machine(s) you are going to purchase compels a regular service. Checking and calibration, basic cleaning , as well as general depletion replacement at a minimum cost are covered in the service plan. It is required that your machine(s) is rectified within the equivalent of twice that period, should you not service your machine(s) in the preferred service period, elseways your service warranty will be null and meaningless. Meaning that within which case we suggested that your machine is rectified once every three months, it is crucial that you get your machine serviced within every 6 month period or your warranty will not be efficient.
When a service is offered at your establishment by a specialist, it refers to a call-out. Except for when the call-out is covered by each of the above mentioned plans or arranged by the the company, a call-out fee will be required. At the time of this quotation, for one day one technician is R 4 995.00 for Saturdays, R 9 995.00 for Sundays or Public Holidays as well as R 1 499.00 for weekdays.Settlement as well as traveling costs to your establishment, along with the call-out charge, are on your account if necessary. We recommend that you organize that the technician gets picked up and sent back. If you would prefer for us to travel to you, the existing percentage is R 9.95/km increased by the driving distance between our warehouse including your place.Those costs may change instant by extent without notice, so beneficially enquire about call out including traveling costs ahead of time.
If you would prefer to find out if the machinery is set to operate optically, or you only want our specialist to take a look at your machine for your contentment, our assistance plan is here for you. There is no cost for the specialist we provide. Our specialist will be able to recommend if everything is normal or whether an different or other servicing or spare replacement is needed. During preservation visits no reconstruction or intense labour operate will be completed and reservations should made for this to be completed at your and our quickest availability.
Fundamental and/or extensive training courses are offered at our premises for all machines we sell. More advanced training can be obtained after the primary course has been completed however first fundamental entry courses is enclosed in your machine purchase.
All our mainline of machinery's are sold with a unique barcode. You will therefore always be able to check the machinery's assurance data and assistance history on our webpage or while logged off - in any form and at any moment. Our machines guarantee and assistance are honoured by us using the barcode. Maximum benefit are protected on both the selling and servicing of your machinery's.