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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.This router has raised gantry and is only designed and built for machining softwood and softwood like MDF Fibreboard (Supawood), Plywood and Chipboard. Any material harder than softwood can NOT be machined on this CNC router, otherwise your warranty on this machine will become null and void.
We offer restricted characteristic guarantee on any subsystem if not stated any other way, as well as on the entire machinery. The quality guarantee covers errors by reason of unreliable components or poor craftsmanship Everyday wear and tear or mis-usage of your machinery is not our constraint. Accordingly aforesaid shall not be covered by our guarantee. Of course, deterioration that are not covered under warranty can often be repaired at a minimum cost. Quotations are promptly available on inquiry.Routine service is needed by the machine(s) you are going to buy. General wear and tear replacement at a minimal cost, checking and arrangement as well as basic cleaning are included in the service plan. It is necessary that your machine(s) is rectified in the equivalent of double that period, if you do not service your machinery within the recommended service period, or else your service guarantee will be invalid and not viable. Meaning that within which case we choose that your machine is serviced once every three months, it is vital that you get your machine serviced in every six month period or your guarantee will not be valid.
A Call-out refers to each time a technician supplies a service at your premises. A call-out cost will be requested except when the call-out is concealed by each and every time of the above mentioned plans or confirmed by the management. At the time of this quotation, 1 technician for 1 day is R 1 499.00 for working days, R 4 995.00 for weekends and R 9 995.00 for Sundays or Public Holidays.Touring costs to your property including settlement if crucial, are on your account, in addition to the call-out cost. We suggest that you organize that the specialist gets picked up including sent back. The current rate is R 9.95/km amplified by the driving distance between our premises and your establishment, should you prefer for us to go to you.Those charges may differ point by time without notice, so generously enquire about call out as well as transport costs ahead of time.If you only want our technician to take a look at your machine for your tranquility or would like to know if the machinery is set to operate optically, our maintenance plan is here for you. There is no fees for the experts we supply. You will be advised by our technician whether an back-up or additional servicing or spare reinstatement is needed or whether everything is normal. During maintenance visits no repairs or intense labour work will be carried out and reservations can be made for this to be done at your and our earliest convenience.We supply fundamental and/or overall training courses via our training facility for all machines we sell. More improved training can be bought after the basic course has been passed but first primary entry courses is combined in your machine purchase.All our mainline of machines are sold with a individual barcode. Therefore your machinery's guarantee information and servicing history will constantly be able to be analyzed in any style and at any time on our webpage or while disconnected. By using the barcode we value our machinery's assurance and maintenance. This insures your ultimate convenience on both the selling and service of your machinery's.
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