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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised gantry and is only designed and built for machining softwood and softwood like MDF Fibreboard (Supawood), Plywood and Chipboard. Any material harder than softwood can NOT be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We offer limited feature warranty on each subsystem unless stated elseways, including on the whole machinery. Poor craftsmanship along with unfit material shortages are covered by the attribute guarantee. Frequent wear and tear or mis-usage of your product is not our constraint. Our warranty will therefore not cover aforesaid. Naturally, damages that aren't covered under warranty can often be repaired at a minimum cost. Quotations are readily available on demand.
Regular service is needed by the machinery you are going to purchase. Checking and adjustment, basic cleaning , as well as everyday depletion restoration at a minimal cost are enclosed within the service plan. It is required that your machine(s) is serviced in the equivalent of twice that period, if you do not service your machinery within the recommended service period, otherwise your service guarantee will be invalid and not viable. Meaning that in which case we recommend that your machinery is improved once every 3 months, it is vital that you get your machine serviced in every 6 month period or your warranty will not be legit.
When a service is provided at your premises by a technician, it refers to a call-out. Unless the call-out is enclosed by each and every time of the above mentioned plans or approved by the the company, a call-out cost will be required. At the extent of this quotation, one technician for one day is R 1 499.00 for working days, R 4 995.00 for Saturdays including R 9 995.00 for Sundays or Public Holidays.Accompanying the call-out cost, travel costs to your premises and accommodation if essential, are on your account. We prefer that you arrange that the technician gets picked up as well as sent back. If you would choose for us to go to you, the prevailing percentage is R 9.95/kilometer multiplied by the driving distance between our warehouse as well as your place.Those fees may differ instant by extent without notice, so attentively inquire about call out and travel costs beforehand.
Whether you would like to find out if the appliance is fitted to work optimally, or you just would like our specialist to take a look at your machine for your contentment, our service plan is perfect for you. We will not charge any fees for the experts we supply. Our experts will be able to recommend if everything is normal or if an different or other assistance or spare parts replacement is needed. During sustainment visits no improvements or excessive labour work will be completed and reservations can be made for this to be completed at your and our quickest convenience.
Fundamental and/or full training courses are offered via our training facility for all machines we sell. When obtaining your machinery, first basic entry courses is enclosed in your purchase, however more advanced training can be bought after the principal course has been passed.
With all our mainline of machines a particular barcode is sold. You will accordingly regularly be able to analyze the machinery's guarantee information and service history on our website or while logged off - in any way and at any term. Our machinery's guarantee and servicing are honoured by us using the barcode. This ensures your supreme comfort on both the selling and servicing of your machinery's.