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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.This router has raised gantry and is only designed and built for machining softwood and softwood like MDF Fibreboard (Supawood), Plywood and Chipboard. Any material harder than softwood can NOT be machined on this CNC router, otherwise your warranty on this machine will become null and void.
For the whole machinery, as well as any subsystem, we only provide bounded quality warranty if not stated elseways. Errors as a result of defective materials or poor craftsmanship, are covered by the feature warranty. General wear and tear or misuse of your component is not our liability. Our warranty will thus not cover aforementioned. Regularly damages can be repaired at minimum cost that aren't covered under guarantee. Quotations are readily accessible on inquiry.The machine(s) which you are going to obtain, will be requiring a routine service. General depletion replacement at a minimal cost, investigation and calibration as well as everyday cleaning are enclosed within the service plan. It is vital that your machinery is fixed within the equal of twice that period, should you not service your machinery in the recommended service period, elseways your service guarantee will be worthless and not viable. Meaning, if we choose that your machinery is fixed once every three months, you should get your machinery fixed in every six month period or your guarantee will not be legit.
A Call-out points to to any point a technician supplies a service at your property. Except for when the call-out is included by any of the above named plans or arranged by the managers, a call-out cost will be requested. At the time of this quotation, 1 specialist for 1 day is R 1 499.00 for working days, R 4 995.00 for Saturdays as well as R 9 995.00 for resting days or Public Holidays.In addition to the call-out cost, traveling costs to your place and settlement if crucial, are on your account. We choose that you organize that the specialist gets picked up as well as sent back. The prevailing percentage is R 9.95/kilometer increased by the driving distance between our office as well as your property, should you choose for us to travel to you.Without notice, those charges may change time by point, consequently kindly inquire about call out including transport costs beforehandIf you would choose to know whether the machinery is set to function optimally, or you only want our technician to take a look at your machinery for your satisfaction, our assistance plan is suited for you. We will not require any fees for the specialist we provide. Our experts will be able to recommend whether everything is in order or whether an alternative or other service or spare parts reinstatement is needed. Unfortunately, no reconstruction or hard labour function will be carried out during a preservation visit, but a booking should made for this to be completed at your and our earliest availability.We give basic and/or full training courses through our training facility for all machines we sell. First basic entry courses is included in your machine purchase, however more improved training can be obtained after the primary course has been accomplished.A particular barcode is provided with all our mainline of machines. Thus your machinery's guarantee report and assistance history will regularly be able to be checked in any style and at any moment on our webpage or offline. Our machinery's guarantee and servicing are honoured by us using the barcode. This secures your maximal comfort on both the assistance and resell of your machines.
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