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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised gantry and is only designed and built for machining softwood and softwood like MDF Fibreboard (Supawood), Plywood and Chipboard. Any material harder than softwood can NOT be machined on this CNC router, otherwise your warranty on this machine will become null and void.

For the whole machine, as well as each subsystem, we only provide bounded attribute warranty except stated elseways. Defects as a result of unreliable components or poor craftsmanship, are covered by the feature guarantee. We aren't at fault for common wear and tear or mis-usage of your component. Aforesaid is for this reason not covered by our warranty. Certainly, deterioration that are not covered under warranty can often be repaired at a minimal cost. Quotations are gladly accessible on inquiry.
The machine(s) you are going to buy needs a routine service. Checking and adjustment, basic cleaning , as well as everyday ravages of time reinstatement at a minimum cost are included in the service plan. It is necessary that your machine(s) is serviced in the equivalent of dual that period, should you not service your machine(s) in the chosen service period, or else your service guarantee will be worthless and ineffective. This is to say, you have to get your machine fixed in every six month period, if we choose that your machinery is fixed once every 3 months or your guarantee will not be valid.
When a service is offered at your establishment by a specialist, it points to to a call-out. A call-out cost will be charged unless the call-out is concealed by each of the above named plans or approved by the management. At the instant of this quotation, 1 specialist for one day is R 1 499.00 for weekdays, R 4 995.00 for Saturdays as well as R 9 995.00 for resting days or Public Holidays.In addition to the call-out charge, travel costs to your premises as well as settlement if essential, are on your account. We suggest that you arrange that the specialist gets picked up including sent back. The existing rate is R 9.95/km multiplied by the driving distance between our premises and your establishment, should you recommend for us to go to you.Generously inquire about call out and touring costs ahead of time as those fees may change instant by point without notice.
If you only would like our specialist to take a look at your machine for your tranquility or would like to find out if the machine is set to operate optically, our maintenance plan is suited for you. There is no cost for the experts we provide. Our experts will be able to supply you with advice on whether an alternative or other service or spare restoration is needed or if everything is in order. Bookings have to be made for reconstruction or excessive labour operate to be carried out at your/our earliest availability as no repairs or any such labour actions will be carried out during servicing visits.
Fundamental and/or full training courses are held at our premises for all machinery we sell. When obtaining your machine, first primary entry courses is included in your investment, nevertheless more improved training can be obtained after the basic course has been accomplished.
With all our mainline of machines a unique barcode is sold. Review therefore you will always be able to,in any style and at any time, check the machinery's assurance report and assistance history on our webpage or while logged off. By using the barcode we honour our machinery's warranty and service. This protects your maximal benefit on both the reselling and service of your machinery's.