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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.This router has raised gantry and is only designed and built for machining softwood and softwood like MDF Fibreboard (Supawood), Plywood and Chipboard. Any material harder than softwood can NOT be machined on this CNC router, otherwise your warranty on this machine will become null and void.
For the whole machinery, and each subsystem, we only supply constrained trait warranty if not stated elseways. Poor craftsmanship along with defective components weaknesses are covered by the attribute guarantee. We would not be held accountable for misuse or common wear and tear of your product. Thus aforestated cannot be covered by our guarantee. Damages can generally be repaired that aren't covered under guarantee, at minimal cost. Quotations will be promptly available upon demand.The machine(s) which you are going to buy, will be demanding a routine service. Analyzing and calibration, everyday cleaning , as well as standard depletion restoration at a minimal cost are concealed in the service plan. It is necessary that your machinery is fixed within the equivalent of double that period, should you not service your machine(s) within the suggested service period, otherwise your service guarantee will be useless and void. Meaning, you have to get your machinery fixed in every 6 month period, if we suggested that your machine is serviced once every three months or your guarantee will not be efficient.
A Call-out refers to any instant a technician supplies a service at your place. Lest the call-out is concealed by any of the above named plans or per-approved by the managers, a call-out fee will be required. At the extent of this quotation, 1 technician for one day is R 1 499.00 for working days, R 4 995.00 for weekends and R 9 995.00 for Sundays or Public Holidays.Touring costs to your property and settlement if crucial, are on your account, accompanying the call-out cost. The experts required arrangements to be made to get picked up as well as sent back, are preferred to be done by you. The ongoing percentage is R 9.95/kilometer amplified by the traveling distance between our branch as well as your property, should you recommend for us to travel to you.Those costs may vary time by instant without notice, so generously seek an answer about call out as well as traveling costs in advance.Whether you would choose to find out whether the machinery is adjusted to work optically, or you only want our specialist to take a look at your machinery for your satisfaction, our service plan is suited for you. We will not charge any cost for the specialist we provide. You will be advised by our technician if an back-up or additional assistance or spare parts replacement is needed or if everything is normal. Bookings must be made for adjustments or intense labour function to be practised at your/our quickest availability as no improvements or any such labour services will be done during maintenance visits.We provide basic and/or comprehensive training courses via our warehouse for all machinery we sell. When buying your machinery, first basic entry courses is combined in your investment, nevertheless more advanced training can be bought after the basic course has been passed.All our mainline of machines are sold with a different barcode. You will for this reason always be able to analyze the machinery's warranty information and servicing history on our website or offline - in any style and at any instant. By using the barcode we value our machinery's guarantee and maintenance. This protects your maximal comfort on both the servicing and resell of your machinery's.
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