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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised gantry and is only designed and built for machining softwood and softwood like MDF Fibreboard (Supawood), Plywood and Chipboard. Any material harder than softwood can NOT be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We offer bounded trait warranty on any subsystem except stated differently, along with on the whole machinery. Shortages by cause of unfit components or poor craftsmanship, are covered by the quality warranty. We would not be held accountable for mis-usage or everyday wear and tear of your product. For this reason aforesaid shall not be covered by our warranty. Often deterioration can be repaired at minimal cost that aren't covered under warranty. Quotations are gladly accessible on request.
The machine(s) which you are going to buy, will be forcing a regular service. Checking and adjustment, everyday cleaning , as well as everyday depletion restoration at a minimal cost are enclosed in the service plan. Should you not service your machine(s) within the preferred service period, it is required that your machine(s) is rectified within the equivalent of twice that period elseways your service guarantee will be worthless and ineffective. Meaning, if we preferred that your machine is rectified once every 3 months, you have to get your machinery rectified in every 6 month period or your guarantee will not be credible.
Every time a specialist provides a service at your establishment, it points to to a call-out. Lest arranged by managers or included by any of the above mentioned plans, a call-out cost will be required. At the extent of this quotation, one specialist for one day is R 1 499.00 for weekdays, R 4 995.00 for weekends as well as R 9 995.00 for resting days or Public Holidays.Travel costs to your property including settlement if crucial, are on your account, in addition to the call-out charge. We prefer that you arrange that the specialist gets picked up and sent back. R 9.95/kilometer is the existing rate amplified by the traveling distance between your place and our branch, should you prefer for us to travel to you.Without notice, those fees may vary time by extent, consequently generously enquire about call out and traveling costs in advance
Our maintenance plan is suited for you if you only want our specialist to take a look at your machine for your contentment, or if you want to know if the appliance is fitted to function optimally. We will not require any fees for the experts we provide. Our technician will be able to supply you with advice on if an different or additional maintenance or spare replacement is needed or if everything is normal. Regretfully, no adjustments or hard labour operate will be completed during a maintenance visit, but a booking can be made for this to be completed at your and our earliest availability.
Our training centre offers basic and/or extensive training courses for all machinery we sell. When obtaining your machinery, first basic entry courses is enclosed in your investment, nevertheless more promoted training can be bought after the primary course has been achieved.
All our mainline of machines are sold with a different barcode. You will for this reason always be able to analyze the machine's warranty information and maintenance history on our database or while disconnected - in any form and at any time. We value our machinery's warranty and assistance by using the barcode. This secures your supreme advantage on both the servicing and resell of your machinery's.
The reference above involves our newest model, as well as as such the features, specifications and additions are applicable thereto. Generously enquire from our sales people as to the age model recited. In the incident that we do not have the newest model accessible, you will be entitled to receive up to 5% remission on the former model, based on minor achievement or insignificant method.