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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.This router has raised gantry and is only designed and built for machining softwood and softwood like MDF Fibreboard (Supawood), Plywood and Chipboard. Any material harder than softwood can NOT be machined on this CNC router, otherwise your warranty on this machine will become null and void.
We provide bounded feature guarantee on any subsystem if not stated differently, and on the entire machine. The attribute guarantee covers defects by reason of unfit equipment or poor craftsmanship We are not liable for everyday wear and tear or mis-usage of your product. Our warranty will thus not cover aforementioned. Usually deterioration can be repaired at minimum cost that are not covered under guarantee. Upon appeal, quotations are gladly vacant.Regular service is required by the machine(s) you are going to obtain. The concealed service plan contains common cleaning, checking and arrangement, as well as common decrement reinstatement at a minimum cost. It is compulsory that your machinery is serviced within the equivalent of double that period, if you do not service your machine(s) within the chosen service period, elseways your service guarantee will be invalid and not viable. This is to say that in which case we preferred that your machinery is improved once every three months, it is required that you get your machinery improved in every six month period or your guarantee will not be credible.
Anytime a technician supplies a service at your establishment, it refers to a call-out. Except when the call-out is concealed by any of the above plans or confirmed by the the company, a call-out fee will be requested. At the time of this quotation, one specialist for one day is R 1 499.00 for weekdays, R 4 995.00 for weekends including R 9 995.00 for Sundays or Public Holidays.Accompanying the call-out cost, traveling costs to your establishment and settlement if necessary, are on your account. The arrangements for the specialist to get picked up as well as sent back are preferred to be carried out by you. R 9.95/km is the ongoing percentage amplified by the driving distance between your premises as well as our warehouse, should you prefer for us to travel to you.Those charges may differ point by time without notice, so kindly enquire about call out and travel costs ahead of time.Whether you would like to find out whether the machine is set to function optimally, or you simply want our technician to take a look at your appliance for your satisfaction, our assistance plan is perfect for you. There is no fees for the technician we provide. Our experts will be able to provide you with advice on if an back-up or other assistance or service parts restoration is needed or whether everything is normal. During preservation visits no improvements or hard labour work will be practised and bookings can be made for this to be practised at your and our earliest availability.Our premises offers primary and/or overall training courses for all machinery we sell. When purchasing your machinery, first primary entry courses is included in your investment, although more advanced training can be purchased after the primary course has been accomplished.A different barcode is provided with all our mainline of machinery. Accordingly your machinery's assurance information and service history will evermore be able to be checked in any way and at any instant on our database or offline. We value our machinery's warranty and assistance by using the barcode. Maximal comfort are secured on both the reselling and assistance of your machines.
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