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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.This router has raised gantry and is only designed and built for machining softwood and softwood like MDF Fibreboard (Supawood), Plywood and Chipboard. Any material harder than softwood can NOT be machined on this CNC router, otherwise your warranty on this machine will become null and void.
We offer restricted quality warranty on each subsystem except stated otherwise, including on the whole machinery. Shortages due to unreliable components or poor craftsmanship, are covered by the trait warranty. Common wear and tear or mis-usage of your machine is not our responsibility. Our warranty will accordingly not cover aforesaid. Certainly, damages that are not covered under warranty can often be repaired at a minimal cost. Quotations will be promptly vacant upon demand.The machine(s) which you are going to obtain, will be forcing a routine service. General wear and tear replacement at a minimal cost, analyzing and calibration as well as general cleaning are covered within the service plan. If you do not service your machine(s) within the suggested service period, it is vital that your machine(s) is serviced within the equivalent of double that period otherwise your service guarantee will be useless and ineffective. This is to say that in which case we suggested that your machinery is rectified once every three months, it is compulsory that you get your machine improved in every 6 month period or your warranty will not be efficient.
Whenever a service is supplied at your property by a technician, it points to to a call-out. Unless the call-out is enclosed by each and every time of the above plans or approved by the managers, a call-out fee will be requested. At the time of this quotation, for one day one specialist is R 4 995.00 for weekends, R 9 995.00 for Sundays or Public Holidays as well as R 1 499.00 for working days.Accommodation and traveling costs to your place, accompanying the call-out cost, are on your account if essential. The technicians crucial plans to be made to get picked up including sent back, are suggested to be done by you. The prevailing percentage is R 9.95/km amplified by the traveling distance between our place and your property, should you choose for us to go to you.Beneficially inquire about call out and touring costs beforehand as those fees may differ extent by instant without notice.Whether you would prefer to know whether the appliance is fitted to work optically, or you just would like our specialist to take a look at your machinery for your satisfaction, our servicing plan is suited for you. No fees will apply for the technician we supply. Our specialist will be able to supply you with information on if an back-up or additional maintenance or spares reinstatement is needed or whether everything is in order. During sustainment visits no reconstruction or intense labour function will be carried out and bookings can be made for this to be carried out at your and our quickest availability.Fundamental and/or overall training courses are provided via our warehouse for all machinery we sell. When obtaining your machinery, first basic entry courses is comprehended in your purchase, however more advanced training can be bought after the primary course has been passed.All our mainline of machines are sold with a unique barcode. You will accordingly evermore be able to check the machinery's warranty report and servicing history on our database or while logged off - in any way and at any term. We value our machines warranty and maintenance by using the barcode. Maximal comfort are ensured on both the reselling and servicing of your machinery's.
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