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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.This router has raised gantry and is only designed and built for machining softwood and softwood like MDF Fibreboard (Supawood), Plywood and Chipboard. Any material harder than softwood can NOT be machined on this CNC router, otherwise your warranty on this machine will become null and void.
We give confined attribute warranty on the entire machinery, and any subsystem unless stated any other way. Poor craftsmanship as well as unreliable equipment shortages are covered by the feature warranty. We would not be held liable for mis-usage or general wear and tear of your equipment. Our warranty will thus not cover aforementioned. Damages can regularly be repaired that aren't covered under guarantee, at minimal cost. Quotations will be immediately available upon appeal.Regular service is needed by the machine(s) you are going to buy. Checking and arrangement, general cleaning , as well as basic decrement replacement at a minimum cost are included in the service plan. If you do not service your machinery in the preferred service period, it is compulsory that your machinery is serviced in the equal of twice that period elseways your service guarantee will be useless and ineffective. This is to say, if we recommend that your machinery is improved once every 3 months, you have to get your machine serviced in every six month period or your warranty will not be valid.
Anytime a service is provided at your premises by a technician, it points to to a call-out. A call-out fee will be charged except for when the call-out is included by any of the above plans or arranged by the managers. At the time of this quotation, 1 specialist for 1 day is R 1 499.00 for working days, R 4 995.00 for weekends as well as R 9 995.00 for Sundays or Public Holidays.Settlement including travel costs to your place, along with the call-out charge, are on your account if essential. The experts necessary preparations to be carried out to get picked up as well as sent back, are recommend to be carried out by you. If you would prefer for us to travel to you, the existing amount is R 9.95/km multiplied by the driving distance between our warehouse as well as your place.Those charges may vary extent by instant without notice, so kindly seek an answer about call out including transport costs in advance.If you only would like our specialist to take a look at your appliance for your satisfaction or would like to find out if the machine is adjusted to work optimally, our maintenance plan is here for you. We will not charge any fees for the experts we provide. Our technician will be able to supply you with advice on whether an different or other assistance or spare parts restoration is needed or whether everything is in order. Regrettably, no adjustments or hard labour work will be carried out during a preservation visit, but a reservation should made for this to be completed at your and our earliest convenience.Basic and/or comprehensive training courses are provided through our training facility for all machinery we sell. First fundamental entry courses is combined in your machinery purchase, but more improved training can be bought after the principal course has been passed.All our mainline of machinery's are sold with a individual barcode. For this reason your machinery's guarantee data and assistance history will evermore be able to be reviewed in any way and at any moment on our webpage or while disconnected. Our machinery's guarantee and service are honoured by us using the barcode. Supreme comfort are secured on both the reselling and service of your machines.
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