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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.This router has raised gantry and is only designed and built for machining softwood and softwood like MDF Fibreboard (Supawood), Plywood and Chipboard. Any material harder than softwood can NOT be machined on this CNC router, otherwise your warranty on this machine will become null and void.
We offer restricted quality guarantee on any subsystem if not stated differently, including on the whole machine. Shortages by reason of unreliable components or poor craftsmanship, are covered by the quality warranty. Frequent wear and tear or mis-usage of your component is not our liability. Therefore aforestated cannot be covered by our warranty. Of course, deterioration that are not covered under guarantee can often be repaired at a minimum cost. Quotations are readily accessible on request.The machinery which you are going to purchase, will be forcing a routine service. Analyzing and arrangement, standard cleaning , as well as everyday depletion restoration at a minimal cost are included within the service plan. It is required that your machine(s) is fixed within the equivalent of double that period, if you do not service your machinery in the recommended service period, otherwise your service guarantee will be worthless and void. Meaning, you should get your machine serviced in every six month period, if we preferred that your machinery is improved once every 3 months or your guarantee will not be efficient.
A Call-out refers to each and every time point a technician provides a service at your place. Unless the call-out is included by any of the above plans or confirmed by the management, a call-out fee will be required. At the instant of this quotation, one technician for one day is R 1 499.00 for weekdays, R 4 995.00 for weekends including R 9 995.00 for resting days or Public Holidays.Accommodation including transport costs to your property, in addition to the call-out fee, are on your account if required. We recommend that you organize that the specialist gets picked up including sent back. The current amount is R 9.95/kilometer increased by the driving distance between our office and your establishment, should you desire for us to go to you.Without notice, those fees may change extent by point, as a result beneficially enquire about call out including traveling costs ahead of timeWhether you would prefer to know whether the machine is fitted to function optimally, or you simply would like our specialist to take a look at your machinery for your tranquility, our assistance plan is perfect for you. We will not require any fees for the technician we supply. You will be advised by our technician whether an back-up or additional maintenance or spare reinstatement is needed or whether everything is in order. Reservations have to be made for repairs or hard labour operate to be completed at your/our earliest availability as no improvements or any such labour actions will be carried out during maintenance visits.We supply principal and/or full training courses via our training centre for all machinery we sell. When obtaining your machinery, first basic entry courses is included in your purchase, nevertheless more advanced training can be obtained after the primary course has been completed.A particular barcode is supplied with all our mainline of machinery. Analyze accordingly you will regularly be able to,in any form and at any time, review the machines warranty info and service history on our website or while disconnected. By using the barcode we value our machines warranty and servicing. This insures your maximal comfort on both the servicing and resell of your machinery's.
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