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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised gantry and is only designed and built for machining softwood and softwood like MDF Fibreboard (Supawood), Plywood and Chipboard. Any material harder than softwood can NOT be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We offer limited attribute guarantee on the entire machinery, including any subsystem if not stated any other way. The feature guarantee covers defects by cause of unreliable components or poor craftsmanship We will not be held responsible for mis-usage or everyday wear and tear of your machine. Aforementioned is accordingly not covered by our guarantee. Definitely, damages that are not covered under guarantee can often be repaired at a minimal cost. Quotations are gladly vacant on inquiry.
The machine(s) you are going to purchase compels a regular service. Basic wear and tear restoration at a minimum cost, analyzing and calibration as well as common cleaning are enclosed in the service plan. If you do not service your machine(s) in the preferred service period, it is crucial that your machine(s) is fixed within the equal of double that period elseways your service warranty will be invalid and void. Meaning, you have to get your machine fixed within every six month period, if we recommend that your machinery is fixed once every 3 months or your guarantee will not be efficient.
Whenever a specialist provides a service at your establishment, it points to to a call-out. Unless the call-out is included by each and every time of the above named plans or accepted by the management, a call-out fee will be required. At the extent of this quotation, 1 specialist for 1 day is R 1 499.00 for weekdays, R 4 995.00 for Saturdays including R 9 995.00 for Sundays or Public Holidays.Transport costs to your establishment as well as accommodation if essential, are on your account, accompanying the call-out charge. We prefer that you organize that the specialist gets picked up as well as sent back. The prevailing percentage is R 9.95/kilometer increased by the traveling distance between our office and your establishment, should you choose for us to go to you.Attentively analyze about call out including transport costs ahead of time as those costs may vary time by point without notice.
If you would prefer to find out if the appliance is set to work optically, or you only want our specialist to take a look at your machinery for peace of mind, our servicing plan is perfect for you. There is no cost for the experts we provide. Our technician will be able to advise whether everything is normal or whether an back-up or other assistance or spare replacement is needed. Bookings should be made for reconstruction or hard labour work to be carried out at your/our earliest availability as no improvements or any such labour actions will be completed during servicing visits.
Our warehouse offers basic and/or comprehensive training courses for all machinery we sell. First principal entry courses is included in your machinery purchase, although more advanced training can be purchased after the principal course has been finished.
All our mainline of machinery's are sold with a unique barcode. You will for this reason always be able to check the machinery's assurance report and maintenance history on our webpage or while disconnected - in any way and at any time. We honour our machinery's assurance and assistance by using the barcode. This ensures your maximum comfort on both the selling and assistance of your machinery's.