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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.This router has raised gantry and is only designed and built for machining softwood and softwood like MDF Fibreboard (Supawood), Plywood and Chipboard. Any material harder than softwood can NOT be machined on this CNC router, otherwise your warranty on this machine will become null and void.
We provide restricted trait guarantee on the entire machinery, as well as each subsystem if not stated otherwise. Poor craftsmanship along with unreliable material weaknesses are covered by the characteristic warranty. We are not at fault for common wear and tear or mis-usage of your machine. Therefore aforementioned cannot be covered by our guarantee. Deterioration can generally be repaired that aren't covered under guarantee, at minimal cost. Quotations are readily available on demand.The machine(s) which you are going to purchase, will be needing a regular service. Checking and calibration, common cleaning , as well as everyday wear and tear restoration at a minimal cost are included within the service plan. If you do not service your machinery in the preferred service period, it is crucial that your machinery is fixed in the equal of dual that period or else your service guarantee will be invalid and meaningless. Meaning that in which case we recommend that your machinery is rectified once every three months, it is required that you get your machine improved within every 6 month period or your warranty will not be legit.
Whenever a technician provides a service at your property, it refers to a call-out. A call-out cost will be requested unless the call-out is concealed by each and every time of the above plans or arranged by the managers. At the instant of this quotation, for 1 day 1 specialist is R 4 995.00 for Saturdays, R 9 995.00 for resting days or Public Holidays and R 1 499.00 for working days.Accommodation as well as traveling costs to your establishment, accompanying the call-out cost, are on your account if required. We suggest that you arrange that the specialist gets picked up including sent back. R 9.95/km is the existing amount multiplied by the driving distance between your establishment including our warehouse, should you prefer for us to come to you.Kindly seek an answer about call out and traveling costs in advance as those costs may differ instant by time without notice.If you just would like our technician to take a look at your machine for peace of mind or want to know if the machine is adjusted to work optically, our service plan is suited for you. There is no fees for the experts we provide. Our specialist will be able to recommend if everything is in order or if an alternative or additional maintenance or spare restoration is needed. During sustainment visits no reconstruction or hard labour work will be completed and bookings should made for this to be completed at your and our quickest convenience.Our training facility offers primary and/or comprehensive training courses for all machines we sell. More improved training can be purchased after the basic course has been finished but first fundamental entry courses is enclosed in your machine purchase.A unique barcode is presented with all our mainline of machinery. For this reason your machines assurance information and servicing history will regularly be able to be analyzed in any way and at any time on our website or while disconnected. Our machinery's assurance and assistance are honoured by us using the barcode. This insures your maximum benefit on both the assistance and resell of your machinery's.
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