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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised gantry and is only designed and built for machining softwood and softwood like MDF Fibreboard (Supawood), Plywood and Chipboard. Any material harder than softwood can NOT be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We supply confined feature guarantee on any subsystem lest stated otherwise, including on the entire machine. Poor craftsmanship along with unreliable equipment defects are covered by the characteristic warranty. We are not at fault for general wear and tear or misuse of your component. Our warranty will for this reason not cover aforestated. Damages can usually be repaired that are not covered under guarantee, at minimal cost. Quotations will be gladly accessible upon demand.
Regular service is due by the machinery you are going to obtain. The concealed service plan contains everyday cleaning, reviewing and positioning, as well as common decrement reinstatement at a minimal cost. Your service guarantee will be useless and meaningless if you do not service your machine in the recommended service or if it is not improved within the equal of dual that period. Meaning, you have to get your machinery serviced in every 6 month period, if we recommend that your machine is serviced once every 3 months or your guarantee will not be efficient.
Every time a service is provided at your establishment by a specialist, it refers to a call-out. Unless the call-out is covered by any of the above plans or accepted by the the company, a call-out cost will be required. 1 specialist for one day is R 1 499.00 for working days, Traveling for Saturdays including R 9 995.00 for Sundays or Public Holidays at the extent of this quotation.Accommodation including transport costs to your property, coupled with the call-out charge, are on your account if required. The specialists necessary arrangements to be made to get picked up and sent back, are chosen to be done by you. The existing rate is R 9.95/km increased by the driving distance between our workshop as well as your establishment, should you recommend for us to travel to you.Without notice, those fees may differ instant by point, thus attentively seek an answer about call out and travel costs in advance
If you would prefer to find out if the appliance is adjusted to work optimally, or you simply want our technician to take a look at your appliance for your satisfaction, our assistance plan is perfect for you. We will not require any cost for the specialist we supply. You will be advised by our specialist if an different or additional service or spares replacement is needed or whether everything is in order. Reservations must be made for improvements or hard labour operate to be practised at your/our earliest availability as no improvements or any such labour services will be carried out during maintenance visits.
Principal and/or comprehensive training courses are provided at our training centre for all machines we sell. First principal entry courses is comprehended in your machine investment, although more promoted training can be obtained after the principal course has been completed.
A individual barcode is presented with all our mainline of machinery. Therefore your machines warranty data and service history will regularly be able to be analyzed in any way and at any moment on our database or offline. Our machinery's warranty and servicing are honoured by us using the barcode. This ensures your maximal comfort on both the maintenance and resell of your machinery's.
The above tender involves our advanced model, therefore the climax, details and extras are relevant thereto. Our sales representatives can be called relating to any information of the age model cited. You will be designated to pocket a 5% discount on former models , based on minor completion or insignificant layout in which case we do not have the newest model obtainable.