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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.This router has raised gantry and is only designed and built for machining softwood and softwood like MDF Fibreboard (Supawood), Plywood and Chipboard. Any material harder than softwood can NOT be machined on this CNC router, otherwise your warranty on this machine will become null and void.
We give bounded trait guarantee on the entire machinery, along with each subsystem lest stated otherwise. Poor craftsmanship as well as faulty material weaknesses are covered by the characteristic guarantee. Common wear and tear or misuse of your component is not our fault. Our warranty will for this reason not cover aforesaid. Damages can generally be repaired that aren't covered under guarantee, at minimal cost. Quotations are promptly accessible on request.Regular service is required by the machine(s) you are going to obtain. Analyzing and adjustment, basic cleaning , as well as standard decrement replacement at a minimum cost are covered within the service plan. It is compulsory that your machinery is fixed in the equal of dual that period, should you not service your machinery in the recommended service period, elseways your service warranty will be useless and not viable. Meaning, you have to get your machinery rectified in every six month period, if we suggested that your machinery is fixed once every three months or your warranty will not be credible.
Every time a service is provided at your premises by a specialist, it refers to a call-out. Except for when the call-out is covered by each of the above plans or accepted by the managers, a call-out cost will be required. At the instant of this quotation, for 1 day 1 technician is R 4 995.00 for weekends, R 9 995.00 for Sundays or Public Holidays as well as R 1 499.00 for weekdays.Accommodation including traveling costs to your property, along with the call-out charge, are on your account if necessary. We prefer that you arrange that the technician gets picked up including sent back. The existing amount is R 9.95/kilometer increased by the traveling distance between our warehouse and your establishment, should you desire for us to come to you.Those fees may change point by time without notice, so attentively seek an answer about call out as well as transport costs ahead of time.If you would choose to know if the machine is set to function optimally, or you simply would like our technician to take a look at your machine for your contentment, our service plan is here for you. No fees will be assigned for the experts we provide. You will be advised by our specialist if an different or further servicing or spare reinstatement is needed or whether everything is normal. Reservations have to be made for repairs or intense labour work to be carried out at your/our quickest convenience as no adjustments or any such labour actions will be practised during servicing visits.Primary and/or comprehensive training courses are offered through our premises for all machines we sell. When buying your machine, first primary entry courses is comprehended in your purchase, nevertheless more advanced training can be bought after the fundamental course has been achieved.A unique barcode is presented with all our mainline of machinery. You will therefore regularly be able to check the machine's guarantee information and assistance history on our webpage or while logged off - in any form and at any moment. We honour our machinery's warranty and service by using the barcode. This protects your ultimate advantage on both the selling and maintenance of your machines.
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