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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised gantry and is only designed and built for machining softwood and softwood like MDF Fibreboard (Supawood), Plywood and Chipboard. Any material harder than softwood can NOT be machined on this CNC router, otherwise your warranty on this machine will become null and void.

For the whole machinery, and each subsystem, we only provide confined trait warranty except stated otherwise. The characteristic warranty covers shortages as a result of unreliable components or poor craftsmanship Frequent wear and tear or mis-usage of your machinery is not our fault. Thus aforesaid shall not be covered by our warranty. Often deterioration can be repaired at minimum cost that are not covered under warranty. Upon inquiry, quotations are immediately available.
The machinery you are going to obtain compels a routine service. Analyzing and calibration, general cleaning , as well as basic wear and tear reinstatement at a minimum cost are concealed in the service plan. Your service warranty will be null and void should you not service your machine within the suggested service or if it is not fixed in the equal of twice that period. This is to say that in which case we choose that your machinery is serviced once every three months, it is necessary that you get your machinery improved in every six month period or your guarantee will not be credible.
Whenever a specialist offers a service at your place, it points to to a call-out. Unless the call-out is covered by any of the above named plans or confirmed by the managers, a call-out fee will be requested. 1 technician for one day is R 1 499.00 for working days, Traveling for Saturdays including R 9 995.00 for Sundays or Public Holidays at the point of this quotation.Settlement and transport costs to your premises, in addition to the call-out fee, are on your account if crucial. The plans for the technician to get picked up as well as sent back are chosen to be carried out by you. If you would choose for us to come to you, the ongoing rate is R 9.95/km increased by the traveling distance between our office and your property.Those costs may vary extent by instant without notice, so beneficially enquire about call out including traveling costs in advance.
Whether you would like to find out whether the machinery is set to work optically, or you just want our specialist to take a look at your machinery for peace of mind, our maintenance plan is suited for you. We will not charge any cost for the specialist we supply. Our specialist will be able to provide you with guidance on whether an back-up or further maintenance or spares replacement is needed or if everything is normal. During preservation visits no repairs or hard labour operate will be done and bookings can be made for this to be practised at your and our earliest availability.
Our warehouse offers fundamental and/or complete training courses for all machinery we sell. When purchasing your machine, first principal entry courses is combined in your investment, nevertheless more advanced training can be bought after the basic course has been completed.
A different barcode is supplied with all our mainline of machines. You will accordingly constantly be able to analyze the machinery's assurance info and servicing history on our website or while disconnected - in any way and at any moment. Our machines warranty and service are honoured by us using the barcode. This ensures your supreme benefit on both the servicing and resell of your machinery's.