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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised gantry and is only designed and built for machining softwood and softwood like MDF Fibreboard (Supawood), Plywood and Chipboard. Any material harder than softwood can NOT be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We provide bounded feature warranty on the entire machinery, and each subsystem if not stated any other way. The attribute warranty covers weaknesses as a result of faulty materials or poor craftsmanship Everyday wear and tear or mis-usage of your equipment is not our responsibility. Accordingly aforestated cannot be covered by our warranty. Naturally, deterioration that are not covered under warranty can generally be repaired at a minimum cost. Upon appeal, quotations are readily vacant.
The machine(s) which you are going to buy, will be forcing a routine service. Analyzing and calibration, standard cleaning , as well as basic depletion restoration at a minimal cost are covered within the service plan. Should you not service your machinery in the preferred service period, it is necessary that your machinery is fixed within the equal of double that period otherwise your service guarantee will be useless and ineffective. Meaning, if we suggested that your machinery is improved once every 3 months, you should get your machinery fixed in every 6 month period or your warranty will not be efficient.
A Call-out refers to any point a technician offers a service at your premises. Unless accepted by management or included by any of the above mentioned plans, a call-out fee will be required. 1 technician for 1 day is R 1 499.00 for workdays, Traveling for Saturdays and R 9 995.00 for Sundays or Public Holidays at the instant of this quotation.Accompanying the call-out fee, transport costs to your property and settlement if crucial, are on your account. The preparations for the specialist to get picked up and sent back are preferred to be carried out by you. The prevailing rate is R 9.95/kilometer multiplied by the traveling distance between our place and your place, should you recommend for us to go to you.Without notice, those fees may change extent by point, therefore attentively enquire about call out and transport costs beforehand
Our service plan is perfect for you if you just want our technician to take a look at your machinery for peace of mind, or if you want to know if the appliance is fitted to work optimally. No fees will be implemented for the experts we supply. Our experts will be able to advise if everything is in order or whether an alternative or further service or spares replacement is needed. Regretfully, no reconstruction or intense labour function will be carried out during a maintenance visit, but a reservation can be made for this to be practised at your and our earliest availability.
We provide basic and/or extensive training courses through our premises for all machines we sell. More promoted training can be purchased after the principal course has been achieved but first basic entry courses is enclosed in your machinery investment.
With all our mainline of machines a individual barcode is sold. Accordingly your machines warranty data and maintenance history will regularly be able to be analyzed in any manner and at any term on our website or while logged off. We honour our machinery's guarantee and servicing by using the barcode. This ensures your maximum convenience on both the assistance and resell of your machinery's.
The reference above concerns our newest model, as well as as such the focus points, specifications including additions are applicable thereto. Our sales representatives can be called in regarding to any inquiries of the year model recited. In the case that we do not have the newest model vacant, you can be entitled to collect up to 5% allowance on the prior model, based on lower achievement or lesser composition.