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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.This router has raised gantry and is only designed and built for machining softwood and softwood like MDF Fibreboard (Supawood), Plywood and Chipboard. Any material harder than softwood can NOT be machined on this CNC router, otherwise your warranty on this machine will become null and void.
We provide confined characteristic guarantee on the entire machine, along with any subsystem except stated any other way. Poor craftsmanship and faulty equipment defects are covered by the quality guarantee. We aren't liable for common wear and tear or mis-usage of your machinery. Our guarantee will thus not cover aforementioned. Certainly, deterioration that aren't covered under warranty can regularly be repaired at a minimal cost. Upon demand, quotations are promptly vacant.Regular service is due by the machine(s) you are going to buy. The concealed service plan encloses standard cleaning, analyzing and arrangement, as well as everyday depletion reinstatement at a minimal cost. It is required that your machine(s) is fixed within the equal of dual that period, if you do not service your machinery within the chosen service period, otherwise your service warranty will be useless and meaningless. Meaning, if we preferred that your machinery is fixed once every 3 months, you have to get your machine fixed in every 6 month period or your warranty will not be efficient.
A Call-out refers to any instant a specialist offers a service at your establishment. A call-out cost will be requested unless the call-out is enclosed by any of the above plans or approved by the management. At the point of this quotation, for 1 day 1 specialist is R 4 995.00 for weekends, R 9 995.00 for resting days or Public Holidays and R 1 499.00 for working days.Coupled with the call-out cost, traveling costs to your establishment as well as accommodation if crucial, are on your account. The plans for the technician to get picked up and sent back are suggested to be done by you. If you would choose for us to travel to you, the ongoing percentage is R 9.95/kilometer amplified by the traveling distance between our place and your property.Generously enquire about call out and transport costs beforehand as those fees may change time by time without notice.If you simply want our specialist to take a look at your machine for your contentment or want to find out if the appliance is adjusted to function optically, our service plan is suited for you. There is no cost for the experts we provide. Our technician will be able to recommend if everything is in order or whether an alternative or further maintenance or spares restoration is needed. Regrettably, no adjustments or excessive labour function will be carried out during a maintenance visit, but a reservation can be made for this to be done at your and our quickest availability.We provide fundamental and/or comprehensive training courses through our premises for all machinery we sell. More improved training can be purchased after the primary course has been accomplished although first basic entry courses is combined in your machine purchase.All our mainline of machines are sold with a individual barcode. Check for this reason you will constantly be able to,in any manner and at any instant, analyze the machinery's guarantee report and service history on our database or offline. Our machines assurance and maintenance are valued by us using the barcode. This ensures your maximal comfort on both the assistance and resell of your machinery's.
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