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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.This router has raised gantry and is only designed and built for machining softwood and softwood like MDF Fibreboard (Supawood), Plywood and Chipboard. Any material harder than softwood can NOT be machined on this CNC router, otherwise your warranty on this machine will become null and void.
We give confined attribute guarantee on the entire machinery, and any subsystem unless stated otherwise. Poor craftsmanship as well as faulty components defects are covered by the quality warranty. Everyday wear and tear or mis-usage of your equipment is not our liability. Aforesaid is accordingly not covered by our warranty. Certainly, deterioration that are not covered under guarantee can generally be repaired at a minimum cost. Upon inquiry, quotations are gladly accessible.Regular service is required by the machine(s) you are going to buy. The covered service plan contains everyday cleaning, reviewing and positioning, as well as general depletion replacement at a minimum cost. Should you not service your machinery within the preferred service period, it is necessary that your machine(s) is rectified within the equal of double that period or else your service guarantee will be null and not viable. This is to say, if we suggested that your machinery is rectified once every three months, you should get your machinery serviced in every six month period or your guarantee will not be efficient.
Anytime a service is provided at your place by a specialist, it points to to a call-out. A call-out cost will be requested except when the call-out is concealed by any of the above plans or arranged by the managers. At the time of this quotation, one specialist for one day is R 1 499.00 for workdays, R 4 995.00 for weekends including R 9 995.00 for Sundays or Public Holidays.Settlement including traveling costs to your premises, in addition to the call-out fee, are on your account if necessary. The arrangements for the technician to get picked up and sent back are suggested to be done by you. The existing rate is R 9.95/kilometer amplified by the traveling distance between our office and your place, should you recommend for us to go to you.Without notice, those fees may differ point by point, accordingly beneficially enquire about call out and traveling costs beforehandIf you only would like our technician to take a look at your machinery for your contentment or want to know if the machinery is fitted to operate optically, our service plan is here for you. No fees will be assigned for the specialist we supply. You will be advised by our experts if an different or additional maintenance or service parts replacement is needed or whether everything is normal. Unfortunately, no reconstruction or hard labour work will be carried out during a preservation visit, but a booking can be made for this to be completed at your and our quickest availability.Primary and/or complete training courses are provided at our training centre for all machinery we sell. More improved training can be bought after the basic course has been accomplished although first primary entry courses is comprehended in your machinery investment.All our mainline of machinery's are sold with a individual barcode. Therefore your machinery's guarantee info and maintenance history will always be able to be checked in any manner and at any instant on our database or while disconnected. By using the barcode we value our machines guarantee and assistance. This insures your maximal comfort on both the servicing and resell of your machinery's.
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