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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.This router has raised gantry and is only designed and built for machining softwood and softwood like MDF Fibreboard (Supawood), Plywood and Chipboard. Any material harder than softwood can NOT be machined on this CNC router, otherwise your warranty on this machine will become null and void.
We supply restricted characteristic guarantee on each subsystem lest stated differently, along with on the whole machine. Errors by cause of defective materials or poor craftsmanship, are covered by the attribute guarantee. General wear and tear or mis-usage of your product is not our responsibility. Thus aforesaid shall not be covered by our warranty. Damages can often be repaired that are not covered under guarantee, at minimum cost. Quotations will be readily vacant upon demand.Regular service is required by the machinery you are going to obtain. Analyzing and arrangement, general cleaning , as well as standard ravages of time replacement at a minimum cost are enclosed within the service plan. It is vital that your machine(s) is serviced within the equal of twice that period, if you do not service your machinery within the recommended service period, or else your service guarantee will be useless and ineffective. Meaning, if we recommend that your machine is serviced once every three months, you should get your machine serviced in every 6 month period or your warranty will not be efficient.
Whenever a technician provides a service at your premises, it refers to a call-out. Except for when the call-out is included by each of the above plans or approved by the managers, a call-out cost will be required. One technician for one day is R 1 499.00 for workdays, Traveling for Saturdays including R 9 995.00 for Sundays or Public Holidays at the time of this quotation.Accommodation including touring costs to your property, coupled with the call-out fee, are on your account if crucial. The experts required arrangements to be made to get picked up including sent back, are suggested to be done by you. If you would wish for us to go to you, the ongoing rate is R 9.95/kilometer multiplied by the driving distance between our premises as well as your establishment.Without notice, those costs may differ instant by instant, consequently generously enquire about call out including traveling costs ahead of timeWhether you would like to know whether the machine is set to work optimally, or you only would like our technician to take a look at your machinery for your contentment, our assistance plan is perfect for you. No costs will be implemented for the experts we provide. You will be advised by our technician whether an different or further assistance or spare parts replacement is needed or whether everything is in order. Sadly, no repairs or excessive labour work will be carried out during a maintenance visit, but a reservation can be made for this to be carried out at your and our quickest convenience.Our warehouse offers primary and/or extensive training courses for all machines we sell. First basic entry courses is included in your machine investment, although more improved training can be obtained after the principal course has been completed.A particular barcode is provided with all our mainline of machinery. Check accordingly you will always be able to,in any manner and at any moment, review the machines guarantee information and servicing history on our site or while disconnected. Our machines warranty and service are honoured by us using the barcode. This ensures your ultimate comfort on both the selling and service of your machinery's.
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