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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised gantry and is only designed and built for machining softwood and softwood like MDF Fibreboard (Supawood), Plywood and Chipboard. Any material harder than softwood can NOT be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We offer bounded trait guarantee on any subsystem except stated elseways, as well as on the whole machine. Poor craftsmanship as well as faulty material weaknesses are covered by the characteristic warranty. We cannot be held at fault for mis-usage or common wear and tear of your equipment. Our guarantee will for this reason not cover aforesaid. Usually damages can be repaired at minimal cost that are not covered under guarantee. Upon appeal, quotations are immediately accessible.
The machine(s) which you are going to buy, will be forcing a regular service. Investigation and positioning, everyday cleaning , as well as basic ravages of time reinstatement at a minimum cost are covered within the service plan. It is compulsory that your machine(s) is fixed in the equal of dual that period, if you do not service your machine(s) in the recommended service period, otherwise your service guarantee will be invalid and ineffective. This is to say, you must get your machine rectified within every 6 month period, if we choose that your machine is fixed once every three months or your warranty will not be valid.
Anytime a service is supplied at your establishment by a specialist, it points to to a call-out. Lest the call-out is enclosed by each of the above plans or approved by the the company, a call-out fee will be required. At the time of this quotation, one technician for 1 day is R 1 499.00 for workdays, R 4 995.00 for Saturdays as well as R 9 995.00 for Sundays or Public Holidays.Accompanying the call-out charge, transport costs to your premises including accommodation if required, are on your account. The preparations for the technician to get picked up as well as sent back are recommend to be made by you. If you would prefer for us to come to you, the prevailing amount is R 9.95/kilometer amplified by the driving distance between our branch and your premises.Kindly enquire about call out as well as travel costs in advance as those fees may vary instant by point without notice.
If you would choose to find out whether the appliance is set to function optimally, or you just want our specialist to take a look at your appliance for your tranquility, our assistance plan is here for you. There is no fees for the specialist we supply. Our technician will be able to supply you with advice on if an alternative or further service or spare parts replacement is needed or whether everything is normal. Reservations should be made for improvements or excessive labour operate to be carried out at your/our quickest convenience as no repairs or any such labour actions will be done during maintenance visits.
Fundamental and/or complete training courses are supplied at our premises for all machinery we sell. More advanced training can be purchased after the primary course has been achieved however first primary entry courses is included in your machine investment.
With all our mainline of machines a different barcode is sold. Therefore your machines guarantee data and service history will constantly be able to be checked in any manner and at any time on our website or offline. We value our machines guarantee and maintenance by using the barcode. Maximal advantage are insured on both the selling and service of your machinery's.