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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.This router is designed strong enough to to cut and engrave on solid aluminum plate, copper and other soft metal, including on any other materials softer than soft metal. This machine is not designed to cut and engrave on steel, stainless steel etc. For thin steel plate cutting requirements, written consent from management is required for quality warranty.
We supply bounded trait guarantee on the whole machinery, as well as any subsystem except stated elseways. Poor craftsmanship including unreliable equipment errors are covered by the trait guarantee. We are not accountable for everyday wear and tear or mis-usage of your product. Thus aforesaid shall not be covered by our warranty. Certainly, damages that are not covered under warranty can generally be repaired at a minimal cost. Quotations will be gladly accessible upon request.The machinery you are going to buy requires a regular service. The covered service plan consists of everyday cleaning, checking and calibration, as well as general decrement reinstatement at a minimal cost. Should you not service your machine(s) in the suggested service period, it is required that your machinery is rectified within the equal of double that period elseways your service guarantee will be invalid and void. Meaning, you have to get your machine fixed within every six month period, if we choose that your machinery is improved once every 3 months or your guarantee will not be valid.
A Call-out refers to any time a specialist supplies a service at your premises. Except when arranged by the company or concealed by each and every time of the above named plans, a call-out cost will be charged. At the extent of this quotation, 1 technician for one day is R 1 499.00 for workdays, R 4 995.00 for weekends including R 9 995.00 for Sundays or Public Holidays.Coupled with the call-out cost, traveling costs to your property including accommodation if essential, are on your account. The technicians crucial preparations to be done to get picked up and sent back, are chosen to be made by you. If you would wish for us to go to you, the prevailing rate is R 9.95/km increased by the driving distance between our office including your place.Without notice, those costs may vary extent by extent, therefore generously analyze about call out including travel costs beforehandOur service plan is perfect for you if you just would like our technician to take a look at your machine for your contentment, or if you would like to find out if the machinery is set to operate optically. There is no cost for the experts we supply. You will be advised by our technician if an back-up or additional servicing or service parts replacement is needed or if everything is normal. Bookings must be made for repairs or excessive labour work to be completed at your/our earliest availability as no repairs or any such labour services will be practised during servicing visits.We supply basic and/or overall training courses at our warehouse for all machines we sell. More improved training can be bought after the principal course has been completed although first principal entry courses is included in your machine investment.All our mainline of machines are sold with a different barcode. You will accordingly evermore be able to check the machine's assurance info and assistance history on our webpage or offline - in any style and at any term. By using the barcode we value our machines guarantee and assistance. This ensures your ultimate comfort on both the reselling and servicing of your machinery's.
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