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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router is designed strong enough to to cut and engrave on solid aluminum plate, copper and other soft metal, including on any other materials softer than soft metal. This machine is not designed to cut and engrave on steel, stainless steel etc. For thin steel plate cutting requirements, written consent from management is required for quality warranty.

We provide constrained trait warranty on any subsystem if not stated differently, including on the whole machinery. Poor craftsmanship including unreliable equipment shortages are covered by the quality warranty. We cannot be held responsible for misuse or general wear and tear of your equipment. Accordingly aforesaid cannot be covered by our guarantee. Of course, deterioration that are not covered under warranty can generally be repaired at a minimum cost. Quotations are immediately vacant on inquiry.
The machinery which you are going to purchase, will be needing a regular service. Common decrement replacement at a minimum cost, reviewing and positioning as well as standard cleaning are concealed in the service plan. Should you not service your machinery in the preferred service period, it is required that your machine(s) is rectified in the equivalent of dual that period elseways your service warranty will be invalid and meaningless. This is to say, if we suggested that your machinery is serviced once every 3 months, you have to get your machinery rectified within every six month period or your warranty will not be efficient.
A Call-out points to to any time a specialist offers a service at your place. Except for when confirmed by managers or included by each and every time of the above named plans, a call-out cost will be requested. At the time of this quotation, 1 specialist for one day is R 1 499.00 for weekdays, R 4 995.00 for weekends and R 9 995.00 for resting days or Public Holidays.Transport costs to your premises including settlement if essential, are on your account, in addition to the call-out charge. We recommend that you organize that the technician gets picked up as well as sent back. If you would choose for us to travel to you, the prevailing percentage is R 9.95/kilometer amplified by the traveling distance between our warehouse and your premises.Attentively enquire about call out including travel costs beforehand as those charges may differ extent by time without notice.
Our service plan is perfect for you if you only would like our specialist to take a look at your appliance for your satisfaction, or if you want to know if the machinery is set to operate optimally. There is no fees for the experts we provide. You will be advised by our technician whether an back-up or additional servicing or service parts replacement is needed or whether everything is normal. Regretfully, no adjustments or intense labour operate will be done during a sustainment visit, but a reservation can be made for this to be practised at your and our earliest availability.
We offer basic and/or full training courses at our training centre for all machinery we sell. When obtaining your machinery, first principal entry courses is included in your investment, however more promoted training can be purchased after the basic course has been completed.
A unique barcode is presented with all our mainline of machinery. Therefore your machinery's assurance information and maintenance history will regularly be able to be reviewed in any way and at any moment on our webpage or while logged off. Our machinery's warranty and assistance are honoured by us using the barcode. This protects your supreme convenience on both the assistance and resell of your machines.