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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router is designed strong enough to to cut and engrave on solid aluminum plate, copper and other soft metal, including on any other materials softer than soft metal. This machine is not designed to cut and engrave on steel, stainless steel etc. For thin steel plate cutting requirements, written consent from management is required for quality warranty.

For the whole machinery, including any subsystem, we only provide restricted attribute warranty unless stated any other way. Weaknesses as a result of unfit components or poor craftsmanship, are covered by the quality guarantee. We would not be held liable for mis-usage or frequent wear and tear of your product. Aforementioned is accordingly not covered by our guarantee. Usually damages can be repaired at minimal cost that are not covered under guarantee. Upon demand, quotations are promptly available.
The machine(s) which you are going to obtain, will be needing a routine service. Analyzing and positioning, standard cleaning , as well as common wear and tear reinstatement at a minimum cost are covered in the service plan. It is required that your machine(s) is rectified in the equivalent of dual that period, if you do not service your machinery within the recommended service period, elseways your service guarantee will be invalid and not viable. This is to say, if we choose that your machinery is fixed once every three months, you must get your machine fixed in every 6 month period or your guarantee will not be efficient.
When a service is supplied at your place by a technician, it points to to a call-out. Unless approved by the company or concealed by each and every time of the above mentioned plans, a call-out cost will be required. At the time of this quotation, one specialist for one day is R 1 499.00 for weekdays, R 4 995.00 for weekends and R 9 995.00 for resting days or Public Holidays.Accompanying the call-out cost, travel costs to your establishment as well as accommodation if essential, are on your account. The preparations for the technician to get picked up as well as sent back are suggested to be made by you. If you would prefer for us to come to you, the ongoing percentage is R 9.95/km multiplied by the driving distance between our premises as well as your premises.Beneficially enquire about call out including travel costs ahead of time as those fees may vary point by time without notice.
Our service plan is perfect for you if you simply want our technician to take a look at your machinery for peace of mind, or if you would like to find out if the machinery is fitted to function optimally. There is no fees for the technician we provide. Our experts will be able to point out if everything is normal or if an different or further maintenance or spare parts restoration is needed. Unfortunately, no improvements or hard labour function will be completed during a maintenance visit, but a booking can be made for this to be practised at your and our quickest convenience.
Primary and/or extensive training courses are supplied at our training facility for all machinery we sell. More advanced training can be purchased after the principal course has been accomplished however first basic entry courses is included in your machinery investment.
A different barcode is supplied with all our mainline of machinery. Accordingly your machines warranty data and servicing history will always be able to be reviewed in any manner and at any instant on our website or while logged off. By using the barcode we value our machinery's warranty and assistance. This insures your supreme convenience on both the selling and assistance of your machinery's.