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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We provide bounded feature warranty on the entire machinery, as well as any subsystem except stated otherwise. Errors as a result of defective components or poor craftsmanship, are covered by the characteristic warranty. General wear and tear or mis-usage of your component is not our liability. Therefore aforesaid shall not be covered by our guarantee. Damages can generally be repaired that aren't covered under guarantee, at minimal cost. Quotations are readily accessible on demand.
Regular service is required by the machinery you are going to obtain. Reviewing and positioning, basic cleaning , as well as standard depletion restoration at a minimal cost are concealed in the service plan. It is vital that your machine(s) is fixed within the equal of double that period, should you not service your machine(s) in the preferred service period, otherwise your service warranty will be null and void. Meaning, you must get your machinery serviced in every 6 month period, if we recommend that your machine is improved once every 3 months or your guarantee will not be efficient.
A Call-out refers to any point a technician offers a service at your premises. Except for when per-approved by management or included by each of the above plans, a call-out cost will be required. At the point of this quotation, for 1 day 1 technician is R 4 995.00 for Saturdays, R 9 995.00 for Sundays or Public Holidays as well as R 1 499.00 for working days.Settlement and transport costs to your premises, along with the call-out fee, are on your account if essential. We prefer that you arrange that the technician gets picked up as well as sent back. R 9.95/kilometer is the existing rate amplified by the driving distance between your establishment including our warehouse, should you recommend for us to travel to you.Kindly inquire about call out and traveling costs ahead of time as those fees may differ extent by extent without notice.
Our maintenance plan is suited for you if you just would like our technician to take a look at your appliance for your tranquility, or if you want to know if the machine is adjusted to function optimally. We will not require any cost for the technician we supply. Our specialist will be able to supply you with information on if an different or additional assistance or spare parts replacement is needed or if everything is in order. Reservations have to be made for improvements or hard labour operate to be completed at your/our earliest availability as no improvements or any such labour actions will be carried out during servicing visits.
We provide basic and/or extensive training courses via our premises for all machines we sell. First primary entry courses is comprehended in your machinery investment, although more promoted training can be obtained after the basic course has been accomplished.
A particular barcode is supplied with all our mainline of machinery. Thus your machines assurance report and maintenance history will regularly be able to be checked in any form and at any instant on our website or while logged off. Our machines warranty and servicing are honoured by us using the barcode. This protects your maximal benefit on both the reselling and service of your machines.
The reference above concerns our newest model, including as such the focus points, specifications as well as accessories are relevant thereto. Our sales representatives can be called about any enquirers of the year model recited. Based on insignificant execution or lesser design, you will be designated to pocket a 5% allowance on prior models, in which case we do not have the brand new model available.