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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

For the entire machinery, as well as any subsystem, we only supply bounded feature warranty lest stated otherwise. Defects as a result of unfit equipment or poor craftsmanship, are covered by the attribute guarantee. Common wear and tear or mis-usage of your equipment is not our constraint. Our warranty will therefore not cover aforementioned. Certainly, damages that are not covered under guarantee can regularly be repaired at a minimum cost. Upon demand, quotations are gladly accessible.
The machinery which you are going to purchase, will be demanding a routine service. The concealed service plan encloses common cleaning, investigation and positioning, as well as general depletion replacement at a minimum cost. Your service warranty will be invalid and not viable should you not service your machinery within the recommended service or if it is not fixed in the equal of dual that period. This is to say, if we recommend that your machine is improved once every 3 months, you have to get your machinery improved in every 6 month period or your guarantee will not be efficient.
Every time a technician supplies a service at your property, it points to to a call-out. Unless the call-out is included by each of the above mentioned plans or confirmed by the managers, a call-out cost will be required. At the extent of this quotation, for 1 day 1 technician is R 995.00 for Saturdays, R 1 495.00 for Sundays or Public Holidays as well as R 695.00 for workdays.Coupled with the call-out fee, travel costs to your establishment including settlement if necessary, are on your account. The adjustments for the technician to get picked up and sent back are preferred to be done by you. The existing amount is R 8.00/kilometer multiplied by the driving distance between our premises including your place, should you recommend for us to go to you.Generously seek an answer about call out and travel costs in advance as those charges may change point by point without notice.
Whether you would choose to find out if the machine is set to operate optimally, or you simply would like our specialist to take a look at your machine for your tranquility, our assistance plan is suited for you. No fees will be assigned for the experts we provide. Our specialist will be able to provide you with information on whether an different or further assistance or spare parts replacement is needed or whether everything is normal. Regretfully, no adjustments or intense labour function will be completed during a maintenance visit, but a booking can be made for this to be carried out at your and our quickest availability.
Our training centre offers primary and/or overall training courses for all machines we sell. More improved training can be purchased after the primary course has been passed nevertheless first fundamental entry courses is enclosed in your machinery investment.
A individual barcode is presented with all our mainline of machines. You will thus regularly be able to analyze the machinery's warranty data and service history on our site or while disconnected - in any way and at any time. We honour our machinery's guarantee and service by using the barcode. This secures your maximum advantage on both the reselling and maintenance of your machines.
The above tender pertains to our brand new model, therefore the features, specs and attachments are applicable thereto. Attentively enquire from our sales representative as to the period model recited. Depending on insignificant execution or lower layout, you will be entitled to pocket a 5% allowance on older models, in which case we do not have the brand new model obtainable.