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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.
We provide restricted quality guarantee on any subsystem except stated elseways, along with on the whole machine. Poor craftsmanship and faulty components weaknesses are covered by the trait warranty. Everyday wear and tear or mis-usage of your equipment is not our responsibility. Aforementioned is accordingly not covered by our warranty. Of course, deterioration that are not covered under guarantee can generally be repaired at a minimal cost. Upon appeal, quotations are gladly available.Routine service is required by the machine(s) you are going to obtain. Analyzing and calibration, common cleaning , as well as everyday wear and tear replacement at a minimal cost are covered in the service plan. Should you not service your machinery in the suggested service period, it is required that your machine(s) is rectified in the equal of dual that period otherwise your service warranty will be worthless and void. This is to say, you have to get your machine rectified in every 6 month period, if we choose that your machine is rectified once every 3 months or your guarantee will not be credible.
Every time a technician provides a service at your establishment, it refers to a call-out. Except for when arranged by the company or enclosed by each of the above plans, a call-out cost will be required. At the time of this quotation, 1 technician for one day is R 1 499.00 for workdays, R 4 995.00 for weekends and R 9 995.00 for Sundays or Public Holidays.In addition to the call-out charge, traveling costs to your property and accommodation if essential, are on your account. The plans for the specialist to get picked up and sent back are recommend to be carried out by you. R 9.95/kilometer is the current rate multiplied by the driving distance between your property including our office, should you prefer for us to come to you.Those fees may differ instant by extent without notice, so generously enquire about call out and travel costs ahead of time.Our maintenance plan is perfect for you if you only want our technician to take a look at your appliance for your satisfaction, or if you would like to know if the machine is adjusted to function optimally. We will not charge any cost for the technician we supply. Our specialist will be able to provide you with advice on whether an alternative or other servicing or service parts reinstatement is needed or if everything is normal. Reservations have to be made for adjustments or excessive labour function to be done at your/our earliest availability as no adjustments or any such labour actions will be carried out during servicing visits.Our training centre offers primary and/or comprehensive training courses for all machinery we sell. More advanced training can be purchased after the fundamental course has been achieved however first basic entry courses is enclosed in your machine purchase.A individual barcode is presented with all our mainline of machines. Accordingly your machines assurance information and servicing history will evermore be able to be checked in any manner and at any instant on our website or while logged off. We honour our machines guarantee and maintenance by using the barcode. This insures your supreme benefit on both the reselling and assistance of your machinery's.
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