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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

For the entire machine, and any subsystem, we only offer constrained quality warranty except stated differently. The trait warranty covers errors by reason of unreliable materials or poor craftsmanship Everyday wear and tear or misuse of your component is not our responsibility. Aforesaid is for this reason not covered by our guarantee. Deterioration can generally be repaired that are not covered under guarantee, at minimal cost. Quotations will be gladly vacant upon demand.
Routine service is required by the machinery you are going to purchase. Everyday decrement reinstatement at a minimal cost, investigation and calibration as well as basic cleaning are covered within the service plan. Should you not service your machinery within the recommended service period, it is required that your machinery is rectified in the equal of twice that period elseways your service warranty will be null and not viable. This is to say, if we choose that your machinery is fixed once every 3 months, you should get your machinery improved within every 6 month period or your warranty will not be credible.
Every time a technician provides a service at your place, it points to to a call-out. Except when arranged by the company or included by each of the above mentioned plans, a call-out fee will be requested. At the time of this quotation, one technician for one day is R 1 499.00 for working days, R 4 995.00 for weekends and R 9 995.00 for Sundays or Public Holidays.Touring costs to your establishment as well as settlement if required, are on your account, accompanying the call-out charge. The specialists crucial preparations to be done to get picked up and sent back, are suggested to be carried out by you. R 9.95/km is the prevailing rate amplified by the driving distance between your property and our place, should you prefer for us to go to you.Kindly enquire about call out and touring costs beforehand as those costs may differ point by point without notice.
Our maintenance plan is perfect for you if you simply would like our technician to take a look at your machine for your satisfaction, or if you would like to know if the machine is fitted to operate optimally. No fees will be implemented for the technician we provide. Our technician will be able to point out whether everything is in order or whether an alternative or further maintenance or spares replacement is needed. Regretfully, no repairs or intense labour operate will be done during a maintenance visit, but a reservation can be made for this to be completed at your and our earliest convenience.
Our training facility offers principal and/or full training courses for all machinery we sell. When purchasing your machinery, first fundamental entry courses is enclosed in your purchase, however more promoted training can be purchased after the primary course has been finished.
With all our mainline of machines a particular barcode is sold. Thus your machines guarantee information and servicing history will regularly be able to be checked in any style and at any term on our webpage or while logged off. By using the barcode we value our machinery's assurance and servicing. Maximal benefit are secured on both the selling and service of your machinery's.