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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We supply restricted trait guarantee on any subsystem except stated elseways, along with on the entire machine. Weaknesses by cause of unfit equipment or poor craftsmanship, are covered by the characteristic guarantee. We are not at fault for general wear and tear or mis-usage of your component. Thus aforementioned shall not be covered by our guarantee. Deterioration can usually be repaired that are not covered under guarantee, at minimum cost. Quotations are readily vacant on demand.
The machine(s) which you are going to purchase, will be requiring a routine service. Reviewing and arrangement, everyday cleaning , as well as common depletion restoration at a minimal cost are included in the service plan. It is compulsory that your machinery is improved in the equivalent of double that period, if you do not service your machinery within the chosen service period, otherwise your service warranty will be worthless and not viable. Meaning, you should get your machinery serviced within every 6 month period, if we recommend that your machinery is serviced once every three months or your warranty will not be efficient.
Whenever a service is supplied at your place by a specialist, it points to to a call-out. Except for when the call-out is concealed by any of the above mentioned plans or accepted by the management, a call-out cost will be required. 1 specialist for one day is R 695.00 for weekdays, Traveling for Saturdays and R 1 495.00 for resting days or Public Holidays at the instant of this quotation.Touring costs to your property and settlement if required, are on your account, coupled with the call-out cost. We recommend that you organize that the technician gets picked up and sent back. The current rate is R 8.00/km multiplied by the traveling distance between our premises as well as your establishment, should you recommend for us to travel to you.Generously enquire about call out and touring costs beforehand as those fees may differ extent by time without notice.
Whether you would prefer to find out whether the machinery is set to work optically, or you just would like our technician to take a look at your machinery for your tranquility, our maintenance plan is here for you. There is no fees for the technician we provide. Our experts will be able to supply you with guidance on whether an back-up or other servicing or spares reinstatement is needed or if everything is in order. Reservations should be made for improvements or hard labour work to be practised at your/our quickest convenience as no improvements or any such labour actions will be practised during servicing visits.
Principal and/or overall training courses are supplied at our premises for all machinery we sell. More advanced training can be purchased after the basic course has been completed however first principal entry courses is comprehended in your machine investment.
All our mainline of machines are sold with a particular barcode. Analyze therefore you will always be able to,in any form and at any instant, review the machines assurance report and assistance history on our webpage or while disconnected. We value our machinery's guarantee and service by using the barcode. This secures your maximum advantage on both the servicing and resell of your machinery's.
The above quotation concerns our advanced model, therefore the focus points, details and accessories are applicable thereto. For any inquiries relating to the generation model quoted, you can call our sales assistances. Depending on minor performance or insignificant design, you will be designated to receive a 5% allowance on older models, in which case we don't have the newest model obtainable.