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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We supply confined quality guarantee on the entire machine, including any subsystem unless stated otherwise. Errors by reason of unreliable materials or poor craftsmanship, are covered by the attribute warranty. Common wear and tear or mis-usage of your equipment is not our constraint. Our guarantee will thus not cover aforestated. Generally damages can be repaired at minimal cost that are not covered under warranty. Upon demand, quotations are promptly accessible.
The machinery you are going to obtain needs a regular service. Basic decrement replacement at a minimal cost, investigation and adjustment as well as standard cleaning are included in the service plan. It is compulsory that your machine(s) is fixed in the equivalent of dual that period, if you do not service your machine(s) within the preferred service period, or else your service warranty will be worthless and ineffective. Meaning that in which case we suggested that your machine is rectified once every 3 months, it is necessary that you get your machine rectified in every 6 month period or your warranty will not be efficient.
A Call-out refers to each point a specialist offers a service at your establishment. Except for when the call-out is covered by each of the above mentioned plans or approved by the management, a call-out cost will be requested. One technician for one day is R 1 499.00 for weekdays, Traveling for Saturdays and R 9 995.00 for Sundays or Public Holidays at the extent of this quotation.Accommodation and touring costs to your place, coupled with the call-out charge, are on your account if crucial. The preparations for the specialist to get picked up as well as sent back are suggested to be carried out by you. R 9.95/kilometer is the current amount multiplied by the driving distance between your property including our warehouse, should you desire for us to travel to you.Attentively enquire about call out including transport costs in advance as those charges may vary time by instant without notice.
Whether you would like to know if the appliance is adjusted to work optically, or you simply would like our specialist to take a look at your appliance for your contentment, our servicing plan is here for you. There is no fees for the experts we supply. Our specialist will be able to supply you with guidance on whether an alternative or other servicing or spare parts replacement is needed or if everything is normal. During maintenance visits no reconstruction or excessive labour operate will be completed and reservations can be made for this to be carried out at your and our quickest availability.
We supply fundamental and/or full training courses at our training centre for all machinery we sell. When purchasing your machine, first principal entry courses is included in your purchase, but more advanced training can be obtained after the fundamental course has been finished.
All our mainline of machines are sold with a individual barcode. Check therefore you will constantly be able to,in any form and at any instant, check the machinery's guarantee data and servicing history on our website or offline. We honour our machines warranty and servicing by using the barcode. This ensures your maximal advantage on both the servicing and resell of your machinery's.
Seeing that the reference above involves our brand new model, the highlights, details and accessories are relevant thereto. For any enquirers about the generation model recited, you can call our sales representatives. You will be designated to collect a 5% remission on former models , based on lesser execution or lesser layout in which case we don't have the recent model accessible.