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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We offer limited quality warranty on any subsystem unless stated any other way, and on the entire machine. Errors by cause of faulty components or poor craftsmanship, are covered by the trait guarantee. We cannot be held responsible for mis-usage or frequent wear and tear of your equipment. Aforementioned is therefore not covered by our warranty. Deterioration can usually be repaired that aren't covered under guarantee, at minimal cost. Quotations will be promptly available upon request.
The machinery which you are going to purchase, will be forcing a routine service. Standard wear and tear replacement at a minimal cost, reviewing and adjustment as well as everyday cleaning are enclosed within the service plan. Your service warranty will be invalid and void should you not service your machinery within the chosen service or if it is not improved within the equal of double that period. Meaning, if we suggested that your machine is serviced once every 3 months, you have to get your machinery fixed within every six month period or your warranty will not be valid.
A Call-out refers to any instant a technician provides a service at your property. Except when the call-out is concealed by any of the above mentioned plans or confirmed by the the company, a call-out fee will be requested. At the extent of this quotation, for 1 day one specialist is R 4 995.00 for weekends, R 9 995.00 for Sundays or Public Holidays including R 1 499.00 for weekdays.Coupled with the call-out cost, travel costs to your establishment including settlement if necessary, are on your account. The technicians crucial arrangements to be done to get picked up including sent back, are recommend to be made by you. If you would choose for us to go to you, the ongoing amount is R 9.95/kilometer increased by the driving distance between our office including your establishment.Without notice, those costs may change time by point, for this reason kindly seek an answer about call out including transport costs ahead of time
Whether you would choose to find out whether the machine is set to function optimally, or you simply would like our specialist to take a look at your machinery for your tranquility, our servicing plan is here for you. There is no cost for the specialist we provide. You will be advised by our experts if an back-up or additional assistance or spare parts reinstatement is needed or whether everything is in order. Regrettably, no adjustments or intense labour function will be done during a sustainment visit, but a reservation should made for this to be completed at your and our earliest convenience.
We provide basic and/or extensive training courses via our training facility for all machines we sell. More promoted training can be bought after the primary course has been finished however first basic entry courses is enclosed in your machine purchase.
With all our mainline of machines a individual barcode is sold. You will thus regularly be able to analyze the machinery's warranty report and assistance history on our website or offline - in any manner and at any instant. By using the barcode we value our machinery's warranty and maintenance. This ensures your supreme advantage on both the selling and assistance of your machines.
Seeing that the quotation above pertains to our recent model, the highlights, details and extras are applicable thereto. Attentively seek an answer from our sales assistant as to the period model recited. In the event that we do not have the brand new model accessible, you would be designated to receive up to 5% discount on the older model, depending on insignificant performance or lower method.