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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We give confined characteristic warranty on each subsystem lest stated otherwise, and on the entire machine. Defects due to faulty materials or poor craftsmanship, are covered by the trait guarantee. Frequent wear and tear or misuse of your component is not our liability. Our warranty will therefore not cover aforesaid. Naturally, deterioration that aren't covered under guarantee can usually be repaired at a minimal cost. Quotations will be gladly available upon appeal.
The machine(s) you are going to obtain compels a routine service. Everyday decrement restoration at a minimum cost, analyzing and arrangement as well as common cleaning are included in the service plan. Your service warranty will be useless and meaningless if you do not service your machine within the recommended service or if it is not rectified within the equivalent of double that period. Meaning, if we choose that your machine is improved once every 3 months, you have to get your machinery serviced within every 6 month period or your warranty will not be credible.
Anytime a service is offered at your property by a technician, it refers to a call-out. Except when the call-out is covered by any of the above mentioned plans or per-approved by the managers, a call-out cost will be required. At the extent of this quotation, 1 technician for 1 day is R 1 499.00 for working days, R 4 995.00 for weekends and R 9 995.00 for resting days or Public Holidays.Accommodation and transport costs to your place, accompanying the call-out charge, are on your account if necessary. The experts necessary adjustments to be carried out to get picked up and sent back, are recommend to be carried out by you. R 9.95/kilometer is the existing amount increased by the traveling distance between your place including our place, should you prefer for us to go to you.Generously inquire about call out and travel costs beforehand as those fees may differ time by extent without notice.
If you would like to find out whether the machinery is set to operate optimally, or you simply want our specialist to take a look at your appliance for your contentment, our servicing plan is suited for you. No costs will be implemented for the technician we provide. Our technician will be able to point out whether everything is in order or whether an back-up or further maintenance or spares restoration is needed. Regretfully, no adjustments or hard labour work will be done during a maintenance visit, but a reservation can be made for this to be practised at your and our quickest availability.
Basic and/or comprehensive training courses are offered via our warehouse for all machines we sell. First fundamental entry courses is comprehended in your machine investment, nevertheless more improved training can be bought after the principal course has been passed.
With all our mainline of machines a particular barcode is sold. You will thus always be able to analyze the machine's assurance report and servicing history on our webpage or while logged off - in any manner and at any moment. By using the barcode we value our machinery's warranty and assistance. This secures your maximal comfort on both the service and resell of your machinery's.
The above reference involves our brand new model, therefore the features, specs and attachments are applicable thereto. Kindly analyze from our sales clerk as to the generation model recited. In the case that we don't have the brand new model vacant, you would be designated to receive up to 5% allowance on the elder model, depending on lesser performance or lower method.