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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We provide confined characteristic warranty on the whole machinery, along with any subsystem unless stated any other way. Poor craftsmanship as well as faulty components weaknesses are covered by the quality guarantee. Everyday wear and tear or misuse of your machinery is not our liability. Our guarantee will thus not cover aforementioned. Regularly deterioration can be repaired at minimum cost that are not covered under warranty. Quotations are gladly vacant on demand.
Routine service is required by the machine(s) you are going to buy. Analyzing and adjustment, general cleaning , as well as standard ravages of time restoration at a minimum cost are covered in the service plan. It is crucial that your machinery is rectified within the equivalent of twice that period, should you not service your machinery within the recommended service period, otherwise your service guarantee will be worthless and ineffective. Meaning, you should get your machine fixed within every 6 month period, if we recommend that your machine is rectified once every 3 months or your guarantee will not be valid.
A Call-out refers to each instant a technician supplies a service at your property. Unless per-approved by the company or enclosed by each of the above plans, a call-out cost will be required. At the extent of this quotation, one specialist for one day is R 1 499.00 for workdays, R 4 995.00 for Saturdays as well as R 9 995.00 for resting days or Public Holidays.Accommodation including travel costs to your premises, in addition to the call-out fee, are on your account if essential. We choose that you arrange that the technician gets picked up and sent back. The prevailing rate is R 9.95/km multiplied by the driving distance between our office and your property, should you desire for us to go to you.Without notice, those costs may differ extent by instant, thus beneficially enquire about call out as well as traveling costs beforehand
Our service plan is perfect for you if you just want our specialist to take a look at your machinery for your tranquility, or if you would like to know if the machine is adjusted to function optimally. We will not require any fees for the specialist we provide. Our specialist will be able to supply you with advice on whether an alternative or other maintenance or spares replacement is needed or whether everything is in order. Bookings should be made for improvements or hard labour function to be done at your/our earliest availability as no repairs or any such labour actions will be practised during servicing visits.
We provide fundamental and/or comprehensive training courses via our warehouse for all machines we sell. When purchasing your machinery, first primary entry courses is comprehended in your investment, nevertheless more promoted training can be bought after the principal course has been achieved.
All our mainline of machines are sold with a individual barcode. You will thus always be able to review the machine's guarantee information and service history on our database or offline - in any way and at any instant. We value our machinery's warranty and service by using the barcode. Ultimate advantage are secured on both the reselling and servicing of your machinery's.
The reference above involves our brand new model, including therefore the highlights, details and extras are applicable thereto. Beneficially enquire from our sales people as to the period model cited. In the situation that we do not have the recent model obtainable, you can be entitled to pocket up to 5% remission on the previous model, based on minor achievement or lesser method.