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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.
We supply confined attribute warranty on any subsystem except stated any other way, along with on the whole machinery. Poor craftsmanship along with unreliable material shortages are covered by the trait guarantee. Common wear and tear or misuse of your machinery is not our liability. Therefore aforestated shall not be covered by our guarantee. Regularly damages can be repaired at minimal cost that are not covered under guarantee. Quotations will be readily available upon demand.The machinery you are going to obtain requires a routine service. General wear and tear replacement at a minimal cost, checking and adjustment as well as general cleaning are concealed within the service plan. Should you not service your machine(s) in the preferred service period, it is crucial that your machinery is rectified within the equal of twice that period otherwise your service guarantee will be useless and not viable. This is to say, you must get your machine improved in every 6 month period, if we recommend that your machinery is fixed once every three months or your warranty will not be efficient.
A Call-out refers to each point a technician supplies a service at your place. Except when confirmed by managers or covered by any of the above named plans, a call-out fee will be requested. At the extent of this quotation, 1 specialist for 1 day is R 1 499.00 for working days, R 4 995.00 for weekends including R 9 995.00 for Sundays or Public Holidays.Accompanying the call-out charge, touring costs to your property as well as settlement if essential, are on your account. The specialists necessary preparations to be carried out to get picked up including sent back, are recommend to be done by you. R 9.95/km is the current percentage amplified by the driving distance between your place including our warehouse, should you recommend for us to come to you.Those fees may differ instant by extent without notice, so kindly enquire about call out as well as traveling costs in advance.Our service plan is perfect for you if you only want our technician to take a look at your machine for your satisfaction, or if you would like to find out if the appliance is set to work optimally. We will not charge any fees for the technician we provide. Our specialist will be able to provide you with advice on if an alternative or additional servicing or spare parts restoration is needed or if everything is in order. Bookings must be made for improvements or hard labour work to be carried out at your/our quickest convenience as no improvements or any such labour services will be practised during servicing visits.We provide fundamental and/or full training courses via our warehouse for all machinery we sell. More improved training can be bought after the primary course has been accomplished however first basic entry courses is enclosed in your machine purchase.All our mainline of machines are sold with a individual barcode. You will accordingly regularly be able to review the machine's assurance report and maintenance history on our database or offline - in any form and at any term. We honour our machinery's guarantee and service by using the barcode. This insures your maximum advantage on both the reselling and maintenance of your machinery's.
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