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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.
For the whole machine, and each subsystem, we only supply constrained feature warranty unless stated otherwise. Poor craftsmanship including defective material weaknesses are covered by the quality warranty. Common wear and tear or mis-usage of your machine is not our fault. Therefore aforementioned would not be covered by our guarantee. Usually damages can be repaired at minimum cost that are not covered under warranty. Quotations will be readily available upon request.The machine(s) you are going to obtain needs a regular service. Reviewing and adjustment, basic cleaning , as well as common wear and tear restoration at a minimum cost are concealed within the service plan. Should you not service your machinery within the suggested service period, it is compulsory that your machinery is improved in the equivalent of double that period otherwise your service warranty will be worthless and not viable. This is to say that in which case we suggested that your machinery is fixed once every three months, it is required that you get your machine rectified in every six month period or your guarantee will not be credible.
A Call-out points to to each point a specialist supplies a service at your place. Except for when approved by the company or included by each and every time of the above plans, a call-out fee will be required. 1 technician for one day is R 1 499.00 for working days, Traveling for weekends and R 9 995.00 for Sundays or Public Holidays at the instant of this quotation.Transport costs to your property including accommodation if crucial, are on your account, accompanying the call-out charge. The experts essential adjustments to be made to get picked up including sent back, are preferred to be made by you. The current amount is R 9.95/km multiplied by the traveling distance between our warehouse including your establishment, should you prefer for us to travel to you.Those fees may change point by time without notice, so attentively analyze about call out including traveling costs ahead of time.Our service plan is suited for you if you simply would like our specialist to take a look at your appliance for peace of mind, or if you would like to know if the machinery is adjusted to work optimally. We will not require any cost for the technician we supply. Our specialist will be able to advise if everything is in order or if an different or additional assistance or spare replacement is needed. During sustainment visits no adjustments or intense labour operate will be carried out and reservations can be made for this to be practised at your and our earliest availability.We give fundamental and/or extensive training courses through our training facility for all machinery we sell. First fundamental entry courses is included in your machinery purchase, but more advanced training can be purchased after the principal course has been completed.A particular barcode is provided with all our mainline of machines. Check therefore you will constantly be able to,in any manner and at any time, review the machinery's guarantee information and servicing history on our website or while logged off. We value our machines assurance and service by using the barcode. Ultimate benefit are protected on both the reselling and service of your machinery's.
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