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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We give limited quality guarantee on any subsystem lest stated elseways, and on the whole machinery. The feature guarantee covers errors as a result of unreliable materials or poor craftsmanship Common wear and tear or misuse of your machinery is not our fault. Aforementioned is for this reason not covered by our warranty. Deterioration can usually be repaired that are not covered under warranty, at minimal cost. Quotations are promptly available on inquiry.
The machinery which you are going to purchase, will be demanding a routine service. Standard wear and tear reinstatement at a minimal cost, checking and calibration as well as everyday cleaning are covered within the service plan. Your service warranty will be useless and not viable if you do not service your machine within the chosen service or if it is not improved within the equivalent of double that period. This is to say, you have to get your machinery rectified within every six month period, if we suggested that your machine is rectified once every three months or your guarantee will not be credible.
When a service is supplied at your establishment by a specialist, it refers to a call-out. Except when the call-out is enclosed by each and every time of the above plans or confirmed by the the company, a call-out fee will be charged. 1 specialist for one day is R 1 499.00 for working days, Traveling for Saturdays and R 9 995.00 for resting days or Public Holidays at the point of this quotation.In addition to the call-out fee, travel costs to your premises as well as accommodation if essential, are on your account. We recommend that you organize that the technician gets picked up as well as sent back. The ongoing amount is R 9.95/km multiplied by the driving distance between our branch and your establishment, should you prefer for us to come to you.Those charges may vary point by point without notice, so beneficially analyze about call out including touring costs in advance.
If you would like to find out if the machinery is set to function optimally, or you simply would like our specialist to take a look at your machinery for your tranquility, our assistance plan is here for you. We will not charge any cost for the experts we supply. Our experts will be able to advise whether everything is normal or if an back-up or further maintenance or spare replacement is needed. Reservations must be made for reconstruction or intense labour function to be done at your/our quickest availability as no adjustments or any such labour actions will be carried out during servicing visits.
Basic and/or full training courses are supplied at our premises for all machines we sell. More advanced training can be obtained after the fundamental course has been completed however first primary entry courses is combined in your machine investment.
With all our mainline of machines a individual barcode is sold. You will therefore regularly be able to analyze the machinery's warranty data and assistance history on our webpage or while logged off - in any manner and at any term. We value our machinery's guarantee and assistance by using the barcode. This insures your maximum benefit on both the reselling and assistance of your machinery's.