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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We give limited feature guarantee on any subsystem unless stated elseways, and on the whole machinery. Poor craftsmanship including faulty equipment weaknesses are covered by the trait guarantee. We are not responsible for common wear and tear or mis-usage of your product. Aforesaid is accordingly not covered by our guarantee. Deterioration can often be repaired that are not covered under warranty, at minimal cost. Quotations are gladly accessible on demand.
Regular service is required by the machinery you are going to obtain. Investigation and positioning, everyday cleaning , as well as general decrement restoration at a minimum cost are covered in the service plan. Should you not service your machine(s) in the suggested service period, it is crucial that your machine(s) is fixed within the equivalent of dual that period otherwise your service guarantee will be null and void. Meaning, if we recommend that your machine is fixed once every three months, you have to get your machinery fixed within every 6 month period or your guarantee will not be credible.
Whenever a specialist offers a service at your establishment, it points to to a call-out. Lest confirmed by management or included by each and every time of the above plans, a call-out cost will be required. At the extent of this quotation, 1 technician for 1 day is R 1 499.00 for workdays, R 4 995.00 for Saturdays as well as R 9 995.00 for resting days or Public Holidays.Along with the call-out fee, touring costs to your place and accommodation if essential, are on your account. We recommend that you arrange that the specialist gets picked up and sent back. If you would choose for us to come to you, the current percentage is R 9.95/kilometer amplified by the driving distance between our premises as well as your establishment.Without notice, those fees may vary time by point, thus kindly inquire about call out including travel costs in advance
Our maintenance plan is perfect for you if you only would like our technician to take a look at your machine for your satisfaction, or if you want to know if the machinery is adjusted to operate optimally. There is no cost for the experts we supply. Our technician will be able to point out whether everything is normal or if an different or other assistance or service parts replacement is needed. Sadly, no adjustments or hard labour function will be done during a preservation visit, but a booking can be made for this to be practised at your and our earliest convenience.
Our warehouse offers fundamental and/or complete training courses for all machinery we sell. First fundamental entry courses is enclosed in your machinery investment, however more promoted training can be purchased after the basic course has been passed.
A individual barcode is supplied with all our mainline of machinery. You will accordingly always be able to analyze the machinery's guarantee info and maintenance history on our website or while disconnected - in any manner and at any term. By using the barcode we honour our machines guarantee and maintenance. This protects your ultimate benefit on both the servicing and resell of your machines.