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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We offer limited characteristic warranty on any subsystem if not stated any other way, including on the entire machinery. Errors due to defective materials or poor craftsmanship, are covered by the characteristic warranty. We aren't at fault for everyday wear and tear or misuse of your equipment. Our guarantee will accordingly not cover aforestated. Often damages can be repaired at minimal cost that aren't covered under warranty. Quotations are promptly available on appeal.
The machinery you are going to obtain requires a regular service. Investigation and arrangement, basic cleaning , as well as basic ravages of time replacement at a minimum cost are concealed within the service plan. Your service guarantee will be useless and meaningless if you do not service your machine within the preferred service or if it is not improved within the equal of double that period. Meaning that in which case we suggested that your machine is serviced once every 3 months, it is necessary that you get your machine fixed within every six month period or your guarantee will not be efficient.
A Call-out refers to each time a specialist supplies a service at your place. Unless the call-out is concealed by each and every time of the above named plans or arranged by the management, a call-out cost will be required. At the extent of this quotation, 1 technician for 1 day is R 1 499.00 for working days, R 4 995.00 for Saturdays including R 9 995.00 for resting days or Public Holidays.Settlement as well as transport costs to your establishment, coupled with the call-out cost, are on your account if necessary. We choose that you arrange that the specialist gets picked up as well as sent back. The existing percentage is R 9.95/km amplified by the traveling distance between our branch as well as your place, should you prefer for us to come to you.Those costs may change extent by time without notice, so attentively analyze about call out including traveling costs ahead of time.
Whether you would like to know if the machinery is adjusted to function optically, or you simply would like our specialist to take a look at your machinery for your contentment, our service plan is here for you. No costs will be implemented for the experts we supply. Our specialist will be able to recommend whether everything is normal or if an different or other servicing or spare parts restoration is needed. During maintenance visits no repairs or hard labour operate will be completed and bookings should made for this to be done at your and our earliest availability.
We provide primary and/or overall training courses at our warehouse for all machinery we sell. First principal entry courses is combined in your machinery purchase, but more advanced training can be bought after the principal course has been achieved.
All our mainline of machines are sold with a particular barcode. You will thus regularly be able to check the machinery's assurance information and assistance history on our site or offline - in any way and at any instant. Our machinery's assurance and service are honoured by us using the barcode. This secures your ultimate advantage on both the servicing and resell of your machines.