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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We give bounded quality warranty on the entire machine, as well as each subsystem except stated otherwise. Weaknesses as a result of unreliable components or poor craftsmanship, are covered by the characteristic guarantee. Frequent wear and tear or mis-usage of your machine is not our fault. Aforesaid is for this reason not covered by our warranty. Often deterioration can be repaired at minimum cost that are not covered under warranty. Upon inquiry, quotations are immediately vacant.
The machine(s) which you are going to purchase, will be requiring a regular service. The concealed service plan contains standard cleaning, checking and calibration, as well as basic decrement restoration at a minimal cost. If you do not service your machine(s) within the chosen service period, it is required that your machine(s) is improved in the equivalent of double that period or else your service warranty will be null and meaningless. This is to say, you should get your machine rectified within every six month period, if we recommend that your machine is rectified once every three months or your warranty will not be credible.
A Call-out points to to any time a technician offers a service at your place. Lest the call-out is concealed by any of the above named plans or accepted by the management, a call-out fee will be charged. At the extent of this quotation, one specialist for one day is R 1 499.00 for weekdays, R 4 995.00 for Saturdays as well as R 9 995.00 for resting days or Public Holidays.Settlement and transport costs to your premises, coupled with the call-out fee, are on your account if crucial. The plans for the technician to get picked up as well as sent back are recommend to be made by you. The prevailing percentage is R 9.95/km amplified by the driving distance between our branch and your establishment, should you desire for us to go to you.Attentively seek an answer about call out and touring costs beforehand as those fees may differ time by instant without notice.
If you would choose to know whether the appliance is fitted to operate optimally, or you just would like our technician to take a look at your appliance for your tranquility, our assistance plan is perfect for you. There is no cost for the technician we provide. You will be advised by our experts if an alternative or other service or service parts replacement is needed or if everything is in order. Reservations should be made for repairs or intense labour operate to be done at your/our quickest convenience as no adjustments or any such labour actions will be practised during servicing visits.
We give basic and/or full training courses via our premises for all machinery we sell. When obtaining your machine, first primary entry courses is comprehended in your investment, although more advanced training can be bought after the principal course has been accomplished.
With all our mainline of machinery's a particular barcode is sold. You will accordingly regularly be able to review the machine's warranty data and maintenance history on our website or offline - in any style and at any instant. By using the barcode we honour our machinery's warranty and assistance. Supreme benefit are ensured on both the selling and service of your machinery's.
The quotation above concerns our recent model, including as such the features, specifications including accessories are relevant thereto. Generously enquire from our sales assistant as to the generation model cited. You will be entitled to obtain a 5% remission on older models , depending on lower completion or lower design in which case we do not have the newest model available.