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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We provide constrained feature guarantee on each subsystem except stated elseways, along with on the whole machine. The feature guarantee covers shortages by reason of defective equipment or poor craftsmanship We aren't responsible for general wear and tear or misuse of your product. For this reason aforestated shall not be covered by our guarantee. Naturally, deterioration that aren't covered under warranty can regularly be repaired at a minimal cost. Upon appeal, quotations are readily available.
Routine service is due by the machine(s) you are going to buy. General depletion replacement at a minimal cost, reviewing and positioning as well as general cleaning are included within the service plan. It is vital that your machinery is fixed in the equal of twice that period, should you not service your machine(s) within the preferred service period, elseways your service warranty will be worthless and void. Meaning, if we choose that your machinery is serviced once every 3 months, you should get your machinery fixed in every six month period or your guarantee will not be efficient.
When a service is provided at your establishment by a technician, it points to to a call-out. Lest arranged by management or covered by each of the above named plans, a call-out fee will be requested. At the instant of this quotation, for 1 day one technician is R 4 995.00 for Saturdays, R 9 995.00 for resting days or Public Holidays and R 1 499.00 for weekdays.In addition to the call-out fee, travel costs to your establishment and settlement if essential, are on your account. The preparations for the specialist to get picked up and sent back are recommend to be carried out by you. If you would like for us to travel to you, the ongoing rate is R 9.95/kilometer increased by the traveling distance between our warehouse as well as your establishment.Without notice, those charges may vary instant by instant, as a result attentively analyze about call out including transport costs ahead of time
Our service plan is suited for you if you only want our specialist to take a look at your machinery for your satisfaction, or if you want to find out if the machine is set to work optically. We will not charge any fees for the technician we supply. You will be advised by our technician whether an different or other servicing or spare parts reinstatement is needed or if everything is normal. Regretfully, no reconstruction or intense labour function will be carried out during a preservation visit, but a booking can be made for this to be practised at your and our earliest availability.
Primary and/or extensive training courses are provided at our warehouse for all machinery we sell. First basic entry courses is enclosed in your machine investment, but more improved training can be bought after the fundamental course has been accomplished.
All our mainline of machines are sold with a individual barcode. Analyze accordingly you will constantly be able to,in any style and at any moment, check the machinery's warranty report and service history on our website or while disconnected. Our machines warranty and servicing are valued by us using the barcode. This protects your maximal benefit on both the maintenance and resell of your machines.