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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We supply confined trait guarantee on any subsystem unless stated otherwise, including on the entire machinery. Defects due to unfit equipment or poor craftsmanship, are covered by the feature guarantee. We would not be held at fault for mis-usage or frequent wear and tear of your machine. Aforestated is thus not covered by our guarantee. Generally deterioration can be repaired at minimum cost that aren't covered under warranty. Upon demand, quotations are promptly available.
The machine(s) which you are going to buy, will be requiring a regular service. The concealed service plan contains standard cleaning, reviewing and positioning, as well as everyday wear and tear replacement at a minimal cost. If you do not service your machine(s) in the suggested service period, it is necessary that your machine(s) is improved in the equivalent of twice that period elseways your service guarantee will be null and meaningless. Meaning, you should get your machine fixed within every 6 month period, if we preferred that your machinery is improved once every 3 months or your guarantee will not be valid.
Anytime a service is supplied at your establishment by a specialist, it refers to a call-out. A call-out cost will be charged unless the call-out is covered by any of the above mentioned plans or arranged by the management. At the extent of this quotation, for one day 1 specialist is R 4 995.00 for weekends, R 9 995.00 for Sundays or Public Holidays including R 1 499.00 for working days.Settlement and touring costs to your property, along with the call-out fee, are on your account if required. The arrangements for the technician to get picked up as well as sent back are chosen to be made by you. R 9.95/kilometer is the prevailing percentage multiplied by the traveling distance between your establishment as well as our premises, should you prefer for us to go to you.Beneficially enquire about call out as well as transport costs beforehand as those fees may change instant by instant without notice.
If you simply would like our technician to take a look at your machine for your tranquility or would like to find out if the appliance is adjusted to work optically, our maintenance plan is suited for you. There is no cost for the experts we supply. You will be advised by our experts if an back-up or further maintenance or service parts restoration is needed or if everything is in order. Bookings should be made for improvements or excessive labour work to be completed at your/our earliest availability as no repairs or any such labour actions will be carried out during servicing visits.
Principal and/or comprehensive training courses are supplied at our training centre for all machines we sell. More advanced training can be purchased after the fundamental course has been achieved but first primary entry courses is combined in your machine investment.
A different barcode is supplied with all our mainline of machines. You will accordingly constantly be able to review the machine's warranty data and maintenance history on our website or while logged off - in any way and at any moment. By using the barcode we honour our machinery's warranty and service. Maximal advantage are ensured on both the selling and servicing of your machines.
The above tender is in regarding to our recent model, therefore the focus points, details and additions are applicable thereto. Attentively analyze from our sales representative as to the generation model cited. Based on minor performance or minor method, you will be entitled to obtain a 5% discount on previous models, in which case we do not have the brand new model accessible.