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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.
We supply limited quality guarantee on the entire machinery, including each subsystem if not stated elseways. The quality guarantee covers defects as a result of defective equipment or poor craftsmanship Frequent wear and tear or mis-usage of your component is not our constraint. Our warranty will accordingly not cover aforesaid. Damages can usually be repaired that are not covered under warranty, at minimal cost. Quotations are readily accessible on demand.The machinery you are going to obtain requires a regular service. The covered service plan contains common cleaning, checking and arrangement, as well as everyday decrement restoration at a minimum cost. Your service guarantee will be useless and meaningless should you not service your machinery in the preferred service or if it is not serviced within the equivalent of twice that period. Meaning that within which case we choose that your machinery is rectified once every 3 months, it is compulsory that you get your machine fixed within every 6 month period or your warranty will not be credible.
Whenever a technician offers a service at your premises, it refers to a call-out. Except when the call-out is enclosed by any of the above named plans or per-approved by the managers, a call-out cost will be charged. 1 technician for one day is R 1 499.00 for workdays, Traveling for Saturdays as well as R 9 995.00 for Sundays or Public Holidays at the extent of this quotation.Transport costs to your place including settlement if necessary, are on your account, in addition to the call-out fee. We choose that you organize that the specialist gets picked up and sent back. R 9.95/km is the current amount increased by the traveling distance between your premises including our workshop, should you recommend for us to travel to you.Those costs may vary extent by time without notice, so attentively inquire about call out and traveling costs beforehand.Whether you would like to know if the appliance is fitted to work optimally, or you just would like our technician to take a look at your machinery for peace of mind, our maintenance plan is here for you. No costs will be implemented for the specialist we provide. Our specialist will be able to provide you with guidance on if an different or additional service or spare restoration is needed or whether everything is in order. During sustainment visits no reconstruction or hard labour function will be carried out and bookings should made for this to be carried out at your and our quickest availability.Our warehouse offers primary and/or comprehensive training courses for all machines we sell. First fundamental entry courses is enclosed in your machine purchase, nevertheless more improved training can be bought after the fundamental course has been passed.With all our mainline of machines a unique barcode is sold. Therefore your machinery's assurance data and assistance history will constantly be able to be reviewed in any way and at any time on our database or offline. By using the barcode we value our machinery's assurance and maintenance. This protects your ultimate advantage on both the selling and assistance of your machines.
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