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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We supply limited feature warranty on any subsystem if not stated otherwise, and on the whole machine. The feature guarantee covers weaknesses due to defective equipment or poor craftsmanship We cannot be held accountable for misuse or general wear and tear of your machine. Aforementioned is for this reason not covered by our guarantee. Deterioration can generally be repaired that are not covered under guarantee, at minimal cost. Quotations will be promptly vacant upon demand.
Routine service is needed by the machine(s) you are going to purchase. Investigation and adjustment, general cleaning , as well as standard decrement replacement at a minimal cost are concealed within the service plan. Your service guarantee will be useless and meaningless should you not service your machine within the chosen service or if it is not improved within the equal of double that period. Meaning, you have to get your machinery serviced in every six month period, if we recommend that your machine is serviced once every three months or your warranty will not be efficient.
When a service is provided at your property by a specialist, it points to to a call-out. Unless per-approved by management or enclosed by each of the above plans, a call-out fee will be required. At the time of this quotation, 1 technician for one day is R 1 499.00 for working days, R 4 995.00 for Saturdays and R 9 995.00 for Sundays or Public Holidays. costs to your establishment and settlement if crucial, are on your account, along with the call-out fee. The specialists necessary arrangements to be made to get picked up as well as sent back, are suggested to be done by you. The current amount is R 9.95/kilometer increased by the driving distance between our warehouse as well as your place, should you recommend for us to come to you.Without notice, those charges may vary time by instant, thus attentively seek an answer about call out as well as traveling costs beforehand
Our service plan is suited for you if you only would like our specialist to take a look at your machinery for your tranquility, or if you want to know if the machine is adjusted to work optimally. No fees will be implemented for the specialist we provide. You will be advised by our experts if an different or additional maintenance or spares restoration is needed or if everything is normal. Reservations must be made for reconstruction or intense labour operate to be practised at your/our quickest convenience as no improvements or any such labour services will be done during servicing visits.
Principal and/or full training courses are provided via our training centre for all machinery we sell. More promoted training can be bought after the principal course has been passed however first primary entry courses is combined in your machinery purchase.
With all our mainline of machines a individual barcode is sold. Therefore your machinery's warranty report and assistance history will evermore be able to be checked in any form and at any time on our website or while logged off. Our machinery's guarantee and service are honoured by us using the barcode. This ensures your maximum comfort on both the assistance and resell of your machinery's.
The above quotation relates to our brand new model, therefore the highlights, specifications and additions are relevant thereto. Our sales consultants can be called about any questions of the year model recited. Based on lower completion or minor composition, you will be titled to collect a 5% discount on previous models, in which case we do not have the brand new model vacant.