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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We offer limited feature guarantee on each subsystem unless stated elseways, as well as on the entire machinery. The characteristic guarantee covers shortages by reason of defective equipment or poor craftsmanship We shall not be held at fault for misuse or general wear and tear of your product. Our guarantee will for this reason not cover aforesaid. Of course, damages that aren't covered under guarantee can usually be repaired at a minimum cost. Upon inquiry, quotations are promptly available.
Regular service is needed by the machine(s) you are going to buy. The covered service plan includes standard cleaning, investigation and calibration, as well as common ravages of time restoration at a minimum cost. Your service guarantee will be useless and meaningless if you do not service your machine in the preferred service or if it is not serviced in the equivalent of double that period. Meaning that in which case we recommend that your machinery is serviced once every 3 months, it is crucial that you get your machine fixed within every six month period or your warranty will not be efficient.
When a service is provided at your place by a technician, it refers to a call-out. A call-out cost will be required unless the call-out is enclosed by any of the above mentioned plans or approved by the management. At the point of this quotation, for 1 day 1 technician is R 995.00 for weekends, R 1 495.00 for resting days or Public Holidays including R 695.00 for weekdays.Touring costs to your place including accommodation if required, are on your account, accompanying the call-out fee. The arrangements for the technician to get picked up and sent back are preferred to be done by you. If you would like for us to go to you, the prevailing rate is R 8.00/kilometer amplified by the driving distance between our office including your premises.Those costs may vary extent by time without notice, so kindly seek an answer about call out as well as traveling costs ahead of time.
If you simply would like our technician to take a look at your appliance for your satisfaction or would like to know if the appliance is fitted to operate optically, our service plan is suited for you. No fees will apply for the experts we supply. Our specialist will be able to point out whether everything is normal or whether an alternative or further servicing or spares restoration is needed. During sustainment visits no repairs or hard labour function will be completed and bookings should made for this to be done at your and our quickest availability.
Fundamental and/or full training courses are provided through our warehouse for all machines we sell. More promoted training can be purchased after the primary course has been achieved however first basic entry courses is combined in your machinery purchase.
All our mainline of machines are sold with a unique barcode. Accordingly your machinery's warranty information and assistance history will evermore be able to be analyzed in any form and at any moment on our database or while disconnected. By using the barcode we honour our machines assurance and servicing. This protects your ultimate comfort on both the maintenance and resell of your machinery's.
Seeing that the reference above pertains to our newest model, the features, specs and extras are suitable thereto. Our sales consultants can be called about any information of the age model quoted. You will be titled to pocket a 5% discount on older models , depending on minor performance or lower composition in which case we don't have the brand new model available.