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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We offer bounded feature warranty on the whole machinery, as well as any subsystem if not stated differently. Shortages by reason of defective materials or poor craftsmanship, are covered by the trait warranty. Frequent wear and tear or misuse of your component is not our responsibility. Accordingly aforestated cannot be covered by our warranty. Definitely, deterioration that are not covered under guarantee can regularly be repaired at a minimal cost. Quotations will be immediately accessible upon demand.
Routine service is required by the machinery you are going to buy. Common wear and tear restoration at a minimal cost, investigation and arrangement as well as general cleaning are included in the service plan. Your service guarantee will be invalid and ineffective should you not service your machine within the recommended service or if it is not improved within the equal of double that period. This is to say, you should get your machine fixed in every 6 month period, if we suggested that your machine is improved once every 3 months or your guarantee will not be efficient.
A Call-out points to to any point a technician supplies a service at your premises. Lest arranged by the company or included by any of the above mentioned plans, a call-out cost will be requested. At the time of this quotation, for 1 day 1 specialist is R 4 995.00 for weekends, R 9 995.00 for Sundays or Public Holidays as well as R 1 499.00 for weekdays.Along with the call-out charge, touring costs to your establishment and settlement if crucial, are on your account. The specialists required arrangements to be carried out to get picked up as well as sent back, are chosen to be carried out by you. R 9.95/km is the current amount increased by the driving distance between your premises as well as our office, should you choose for us to come to you.Without notice, those charges may differ point by point, as a result kindly seek an answer about call out and travel costs in advance
Our service plan is suited for you if you just want our specialist to take a look at your machine for your satisfaction, or if you would like to know if the appliance is fitted to function optimally. There is no cost for the specialist we supply. Our specialist will be able to provide you with information on if an alternative or additional assistance or service parts restoration is needed or if everything is normal. Bookings have to be made for improvements or intense labour operate to be completed at your/our earliest availability as no improvements or any such labour services will be done during maintenance visits.
We offer basic and/or extensive training courses via our warehouse for all machines we sell. First principal entry courses is enclosed in your machine investment, although more advanced training can be purchased after the principal course has been achieved.
All our mainline of machinery's are sold with a different barcode. Check for this reason you will always be able to,in any form and at any time, review the machinery's guarantee info and service history on our website or offline. By using the barcode we value our machines warranty and assistance. This protects your maximal convenience on both the assistance and resell of your machinery's.